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Job Description:
Summary
CSI is hiring a DDA Implementations Manager to lead a team responsible for converting deposit account data from legacy systems to CSIs core banking platform. This is a dual-role position combining hands-on project execution with team leadership and mentoring. Youll manage a team of approximately 10 team members ensuring timely accurate and high-quality data conversions for financial institutions across the country. This role is ideal for someone who thrives in a fast-paced collaborative environment and is passionate about delivering exceptional results while supporting team growth and work-life balance.
Key Responsibilities
Team Leadership & Management
Lead mentor and support a team of DDA Implementation Specialists
Assign and monitor tasks and project progress
Conduct regular 1-on-1s team meetings and performance reviews
Manage hiring onboarding and employee development
Approve time off expenses and oversee team capacity planning
Provide weekly updates to the Director of Implementations
Project Coordination & Oversight
Coordinate cross-functional efforts to meet project timelines and quality standards
Attend pre- and post-conversion calls sales debriefs and planning meetings
Review project documentation including specs statements of work (SOWs) and updates
Monitor and manage project risks issues and special terms
Ensure proper documentation and reporting for each conversion
Conversion Execution
Analyze and map customer data from previous processors to CSI systems
Conduct data gathering and test review meetings with client banks
Set up Bank Control Records and balance test reports
Execute and document live conversions mergers and convert/merge events
Stay current on CSI application enhancements and DDA subsystems
Operational Tasks
Submit SMAIL requests for DDA statement print/render specs for each new bank conversion
Submit Task Tickets to retain SC Source Type downloads on Corpshare for 90 days
Send email requests to remove MoveIT access for SC Source Type after 90 days
Clean up Corpshare folders and remove bank data after the 90-day retention period
Reporting & Continuous Improvement
Review weekly and monthly reports on team performance task status and project utilization
Maintain and improve conversion methodologies documentation and best practices
Participate in monthly manager meetings and CAP plan reviews
Qualifications
Bachelors degree in a technical or business-related field or equivalent experience in banking or data processing
58 years of experience
Management within banking financial services or software industries
DDA applications and ACH processes
Service Charge routines APA Cash Reserve HSA Sweep and Cash Management accounts
Deposit operations and core banking systems
Strong understanding of overall banking operations and peripheral systems
Excellent communication organizational and problem-solving skills
Ability to manage multiple priorities and work effectively in a remote collaborative environment
Willingness to travel up to 10%
Why Join CSI
Be part of a mission-driven organization supporting community banks nationwide
Lead impactful projects that modernize financial systems
Collaborate with experienced professionals in a supportive remote-friendly culture
Enjoy a balanced work environment focused on quality and employee well-being
As a forward-thinking software provider Computer Services Inc. (CSI) helps community and regional banks solve their customers needs through open and flexible addition to its award-winning core banking platform these include the latest in lending digital banking payments financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI visit
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay we consider various factors such as your skills qualifications experience and location. Along with a competitive salary this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age physical and mental disability marital status veteran status or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California please read Privacy Notice for California Residents CSI ()
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Required Experience:
Manager
Full-Time