Account Manager Assistant / Insurance Verifier
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Requirements
Benefits
Key Responsibilities:
- Assist with client communication including scheduling meetings preparing materials and following up on action items
- Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager
- Coordinate project timelines and deliverables for external clients to maintain progress within their given process
- Prepare paperwork (contract applications and letter requests) for assigned accounts
- Prepare reports presentations and account summaries for client meetings
- Handle routine client inquiries and escalate complex issues appropriately
Requirements
Qualifications:
- 2 years of customer service or administrative experience preferred
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite and G-Suite
- Excellent organizational abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- Professional demeanor and client-focused mindset
- Experience working with US dental insurance companies.
- Background in project management or customer service is highly valued as these are excellent transferable skills for the role
Benefits
- HMO with 1 free dependent upon hire
- Life Insurance
- 20% Night Differential
- 20 PTO credits annually
- VL and SL cash conversion
- Annual Performance-Based Merit Increases and Employee Recognition
- Great Company Culture
- Career Growth and Learnings
- Night Shift
- Work from Home
Required Experience:
Manager
Key Skills
- Endpoint Security
- Hospital management
- Logistics & Procurement
- Electronics Engineering
- Air Pressure Handling
About Company
SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more
