Senior E- Commerce Merchandising Manager
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us
Our mission is to bring Dyson technology to life to provide the imagery films content experiences and service that explain our machines their benefits and the problems they solve for our Owners. We create assets and journeys that help Owners discover choose purchase learn about and solve issues they may have with our machines.
The Sr Merchandising Manager (Central) is accountable for the team who build and publish digital content and experiences for our EMEA markets. The focus of the role and the teams that it leads is to ensure these experiences are truly exceptional and driven by insight. You will be accountable for updates and maintenance for all web content across for EMEA as well as working with EMEA markets to support content updates across other channels (e.g. Dysons App Adobe Target Zoovu and others); ensuring all new product campaigns are completed on time and accurately with ongoing updates to customer facing UX copy and imagery.
About The Role
As a senior manager Sr Merchandising Manager (Central) is responsible for a team of eCommerce Merchandisers who support enablement of content across digital channels for our EMEA markets. This involves managing the resource across various work streams lining up the teams goals with the goals of the business and providing input for the teams career development.
Alongside updating the front-end content the Central Merchandising Team is responsible for testing new features the our Dyson CMS systems before they are implemented ensuring new features work as expected without affecting any of the current features.
The responsibilities of the role are as follows:
Line managing a team of Platform Specialists across Dysons multiple CMS and Salesforce Marketing Cloud platforms ensuring clear direction and support are given to drive a consistently high-quality output and stakeholder service experience. As well as supporting the team with mitigating complex technical issues.
Taking time to understand the teams development needs and aligning them with the overall team requirements and wider business objectives
Accountability for delivering large complex digital project including global and multi-lingual market content support and training on a diverse range of range of CMS platforms (AEM Magento and Sitecore as the core three)
You will ensure work is carried out to a high quality to provide uniformity throughout all digital experience and content. You will have a good eye for detail ensuring the quality and accuracy of all materials prior to presentation either internally or externally. You will ensure all appropriate reviews and approvals are sought and given prior to the releasing or publishing of any work
Senior escalation and support for all platforms
Reporting to the Global Digital Delivery & Merchandising Director on the status of all projects any risks issues or project dependencies
Supporting the Platform Specialists to collaborate with the wider e-commerce teams in the Revenue function to test new functionalities on the CMS platforms and advise on operational roll out of content into platform production as subject matter expert
Ensuring the team are delivering on testing and business validation testing (BVT) ensuring new website functionality is fit for purpose before release
Supporting the Platform Specialists to collaborate with EMEA markets Product Owners Experience Delivery Managers Global Platform Specialists Designers Copywriters Commercial and to ensure demanding standards of excellence are achieved
Supporting the team to investigate identify and resolve technical issues raised by the business
You will be able to influence at all levels within the organisation; building strong productive collaborative relationships to get things done in the right way inspiring your immediate team and others on the best use of behaviors.
Being proactive in improving the teams ways of working by identifying and embedding new processes and digital transformations to help improve effectiveness and efficiencies
About You
Should have 5 years experience using CMS platforms preferably one or more of: AEM Hybris Magento Sitecore
Should have 2-3 years experience line managing an effective team
Experience working with and managing an offshore team
Ability to motivate engage and inspire a team
Ability to plan ahead prioritise tasks and coordinate with the work of others
Resilience and composure to guide projects and teams through arising issues overcoming challenges to deliver high quality business outcomes
Interest in Digital Transformation and a strategic view of business organisational needs
Ability to communicate effectively with a wide variety of business stakeholders with varying degrees of technical knowledge
Good working knowledge of Microsoft Office and preferably the Atlassian suite
Team player and self-starter strong communicator at all levels
Benefits
Competitive Salary Package
Discount on Dyson products
Company Pension scheme
29 days annual holiday plan
Company Fitness plan
EAP (Employee Assistant Programme)
Life Assurance Plan
Transportation allowance
Health Insurance Medical Contribution
Eye Examination & Computer Glasses Reimbursement
#LI-KH1
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Manager
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving.
