Senior Technical Specialist
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Job Location:
China Grove, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
FORTNA partners with the worlds leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives we design and deliver solutions powered by intelligent software to optimize fast accurate and cost-effective order fulfillment and last mile delivery. Our people innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy distribution center operational design and implementation material handling automated equipment robotics and a comprehensive suite of lifecycle services.
At FORTNA we believe in fostering a workplace that isnt just a job but a movement a collective effort to redefine success and transform challenges into opportunities. Join the Movement encapsulates our commitment to a workplace culture that thrives on collaboration celebrates diversity and empowers every individual to contribute to something greater than Team. Our Approach.
Senior Technical Specialist/Technician 4
Job Summary: As a Senior Technical Specialist you will be responsible for supporting the customer-based advanced technologies and associated material handling equipment. You will manage and coordinate all activities as well as service the system which may include Commissioning Preventive Maintenance Inspections (PMI) Routine Maintenance Planned Specialized Maintenance (PSM) diagnostics trouble shooting and repairs.
Responsibilities:
- Provide reporting to include faults clean-up activities and statistics.
- Repairs and maintains the equipment in accordance with diagrams sketches operation manual and manufacturers specifications.
- Navigate spare parts inventory & replenishments. Report on consumption.
- Understand any applicable warranty terms & processes.
- Troubleshoot systems malfunctions and perform root cause analysis to prevent future occurrences and system downtime.
- Leads maintenance tasks such as repairs system monitoring equipment trial runs investigative tests and overhauls or system improvements.
- Guide training of the customer to maintain and adjust the system.
- Develop and submit reports covering all job activities.
- Support and coordinate external maintenance and repair work as needed.
- Be able to navigate associated software programs such as analytics and warehouse execution systems.
Requirements:
- Experience with plant instrumentation/electrical/controls troubleshooting and repair (5 years experience) and commitment to complete all associated online in-person remote and onsite trainings.
- Strong problem-solving and trouble-shooting skills; ability to read/interpret electrical control drawings and logically diagnose electrical and/or mechanical problems.
- Strong electrical mechanical background and ability to troubleshoot problems. Ability to perform maintenance functions and make repairs in a professional manner.
Preferred requirements:
- OSHA 10 credentials preferred.
- Electromechanical skills troubleshooting skills with PLC controls HMIs servos and other discrete electrical control components.
- Excellent verbal communication skills diagnose problems using complex technical terms and concepts in a logical manner.
- Excellent customer service / interpersonal skills and possess a logical problem-solving mindset.
- Must be a self-starter detailed oriented and results focused.
- Understanding of industrial computer hardware and commonly used software applications ( Office) and operating systems.
Travel Travel will be infrequent and limited travel outside of your site/region for the purposes of support/training.
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age color national origin physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status pregnancy or pregnancy-related condition status with regard to public assistance veteran status citizenship status (if authorized to work in the U.S.) or any other characteristic protected by federal state or local addition FORTNA will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Senior IC
Key Skills
- Continuous Integration
- Agile
- HTTPS
- SAFe
- Systems Engineering
- Acquisition Strategy
- Requirements Analysis
- Sharepoint
- UML
- Technical Support
- Cerner
- Troubleshooting
About Company
Fortna is an end-to-end design-build firm solving complex omnichannel & eCommerce distribution challenges with expertise, software & automation, click here to learn more!
