Student Fees Administrator (Temporary)

Job Title: Temporary Student Fees Administrator

Reporting to: Senior Credit Controller

Location: Griffith College Dublin

Job Type: Full-Time / Fixed term (24 weeks contract)

Job Summary:

The position involves supporting the Student Fees team with the collection and administration of student fees for the new academic year registration period.

Job Responsibilities:

• Assisting in the daily collection of income by phone (primarily) and email.
• Maintaining record of communications with students.
• Processing Sponsorship forms.
• Issuing receipts on a daily basis for bank transfers and cheques received.
• Taking payments over the phone on a virtual payment terminal.
• Advising students on the various methods of payment available to them.
• Responding to email enquiries.
• Assisting the Student Fees team with the administration of the Direct Debit scheme.
• Flexible and responsive to undertaking other tasks as required by the Student Fees team.

Minimum Education/ Experience Requirements:

• 1 to 2 years experience in administration.
• Degree or Diploma in a Business related field is preferred but not necessary.
• Excellent organisational time management and customer service skills.
• Capable of taking initiative and to work independently as appropriate.
• Experience of working in a fast paced customer focused environment.
• Effective communications and organisational skills.
• Computer literate with a strong knowledge of Microsoft Word Excel and Outlook (knowledge of Mail Merging an advantage).

About Griffith College

Griffith College is Irelands largest independent third level institution with locations in Dublin Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephens Green on Dublins South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes complimented by a wide range of professional short term and corporate training educational solutions - in Griffith college there is something for everyone. Today there are over 7000 students studying in the College which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. Vision

To be recognised among the leading innovative and socially enterprising of Irelands universities

Why work for Griffith College

• Competitive salary package.
• Access to health cash plan for self and family through salary sacrifice
• Bike to work scheme.
• Opportunity for continued training development and support.
• Free parking facilities.*
• Onsite subsidised restaurant.*
• Onsite Gym.
• Stunning historical premises.
• Vibrant multidisciplinary and multicultural learning environment.
• Innovative and agile place to work.
• Welcoming environment committed to learner and staff development.
• *Dublin campus on South Circular Road.
  
  

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Faculty and the College.

Griffith College is an equal opportunities employer. Candidates must be eligible to work full-time for any employer in Ireland.

Required Experience:

Manager