Deposit Administrator
Deposit Administrator
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Job Description
WERE LOOKING FOR A specific PERSONvery SPECIFIC.
The Opportunity
This position is responsible for delivering superior customer service to customers and Brokers through timely processing and maintenance of deposit accounts.
The Team Youve Been Looking For
Bridgewater Bank is more than a financial institution; were a team of passionate people who care deeply about helping others succeed. Unlike traditional banks we have no branches. This means less time managing logistics and more time focused on providing straightforward honest service and smart financial solutions that support our clients in reaching lifes biggest milestones.
As a wholly owned subsidiary of AMA we share a proud legacy of service and a commitment to doing the right thing for our customers our communities and each other. At Bridgewater Bank youll be part of a nimble forward-thinking organization where your ideas matter your contributions are valued and your growth is encouraged. Were driven to make a positive impact and our close-knit culture values flexibility innovation and genuine connection. As part of the Bridgewater team youll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel insurance memberships and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Flexible work models that make sense for your lifestyle
Who You Are
- Youre a self-starter who enjoys working independently but who also loves being part of a fast-paced and dynamic team.
- Youre all about customer service whether youre dealing with internal or external clients.
- Youve got integrity and a strong work ethic in spades!
- Youre like an accounting action hero saving the day with your extreme accounting skills to get things done and get results!
- Youve been nicknamed eagle eyes your attention to detail is that impressive.
How Youll Make an Impact
- Report directly to Manager Operations as required.
- Meet daily performance expectations set by leadership.
- Review and process deposit applications from customers and brokers ensuring compliance with disclosure due diligence and AML/CTF requirements.
- Enter and validate all application details with speed and accuracy following established Procedures & Guidelines.
- Handle non-compliant applications promptly and escalate as required.
- Complete account maintenance tasks (renewals early redemptions estates rate concessions etc.) in a timely manner.
- Process transactions including maturity and interest cheques ensuring accuracy and appropriate handling.
- Review operational reports for completeness and accuracy; follow up on discrepancies and support data integrity initiatives.
- Perform regular audit and quality control checks across deposit and mortgage processes.
- Provide professional clear and timely communication with customers brokers and internal teams.
- Respond to inquiries promptly and resolve issues with professionalism.
- Deliver service aligned with organizational values maintaining a high standard of excellence.
- Build and maintain strong relationships with internal partners and external brokers/customers.
- Collaborate across departments to streamline workflows and ensure operational alignment.
- Provide backup and support to peers learning and assisting with processes beyond immediate responsibilities.
- Contribute to a positive inclusive team culture through collaboration and support.
- Embrace change with a positive mindset; actively contribute ideas for process improvements.
- Stay open to learning new processes across Operations to support flexibility and team success.
What You Bring to the Table
- You have a high school diploma.
- You have a minimum of one year of data entry experience. A banking background would be an asset!
- You have a demonstrated ability to adapt to new systems working knowledge of related computerized accounting systems and proficiency with Microsoft Office Suite (youve got gold-medal Excel skills).
Belonging Matters Here
AMA is committed to providing an inclusive respectful and accessible environment. If you require an accommodation at any time during our recruitment process please contact . Well work with you feel supported throughout your journey with us.
WORK MODEL:
Hybrid-We thank all applicants for their interest; however only those selected for an interview will be contacted.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
