Sr Product Compliance Manager
Sr Product Compliance Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Our Opportunity:
is a leading online pet supply retailer in the United States and Canada specializing in high-quality pet products including hard goods (hard lines soft lines electronics) consumables and healthcare items! We are committed to delivering safe durable and innovative products that enhance the lives of pets and pet parents while maintaining the highest standards of product safety regulatory compliance and customer trust.
The Sr. Product Compliance Manager will own and lead product compliance strategy and execution for Chewys Private Brands hard goods portfolio as the primary focus spanning toys collars beds crates electronics and pet tech! This includes compliance with global federal and state safety labeling packaging and chemical regulations and standards such as CPSIA and FFA (CPSC) CCPSA (CA) Prop65 (OEHHA) TSCA (EPA ASTM F963 (ASTM) Lacey Act (USDA) Textile Wool and Fur Act (FTC) and addition this role will support consumables and healthcare categories as needed ensuring compliance with FDA (including CVM) USDA AAFCO EPA and FTC requirements in partnership with R&D Quality Veterinary and Legal teams. Beyond compliance the Sr. Product Compliance Manager will shape proactive policies that enable innovation strengthen supplier integrity and support long-term market growth.
This is a senior individual contributor role with high visibility across functions and strong influence on product safety regulatory risk mitigation and quality assurance within a dynamic and innovative retail environment. At this level the role provides functional leadership influencing senior leaders up to Sr. Director delegating and prioritizing work appropriately shaping enterprise-wide policies contributing to organizational process design and building product compliance capability across the organization.
Key Responsibilities:
- Lead regulatory compliance efforts for Chewys Private Brands hard goods portfolio (primary focus) including hard lines soft lines and electronics
- Lead cross-functional programs to ensure compliance with CPSIA and FFA (CPSC) CCPSA (CA) Prop65 (OEHHA) TSCA (EPA ASTM F963 (ASTM) Lacey Act (USDA) Textile Wool and Fur Act (FTC) EPR and other applicable hardgoods regulations and standards
- Support regulatory compliance for consumables and healthcare categories as necessary ensuring compliance with FDA (CVM) USDA AAFCO EPA and FTC requirements in partnership with R&D Quality Veterinary and Legal teams.
- Support chemical and mechanical safety testing risk assessments and product evaluations in coordination with third-party labs
- Make data-driven decisions with significant business impact across multiple categories balancing compliance innovation and cost considerations
- Develop and institutionalize cost improvement and risk-based compliance strategies that scale across functions and global markets
- Review and approve product packaging labeling warnings safety instructions and material disclosures to ensure full compliance
- Own and maintain accurate audit-ready documentation related to product testing regulatory certifications and compliance reviews
- Support product incident investigations and corrective actions related to compliance including recall readiness and response planning
- Support social audit compliance activities by managing third-party audit providers driving issue resolution in collaboration with Legal Quality and Sourcing and ensuring supplier adherence to Chewys ethical sourcing standards through corrective action oversight and continuous improvement
- Monitor emerging regulations standards updates and policy changes to proactively address risk and drive internal compliance updates
- Shape proactive policies and process improvements that enable innovation supplier integrity and long-term growth across Private Brands
- Collaborate with external collaborators and industry associations to align with evolving guidelines and global trends in product safety
- Provide regulatory guidance to Product Development Quality Sourcing and Legal teams throughout the product lifecycle
- Consistently partner with senior leaders up to Sr. Director level to align regulatory strategy with organizational priorities
- Serve as a compliance consultant during concept review design validation packaging development and supplier onboarding
- Build and deliver internal training programs to raise awareness of applicable regulatory requirements
- Manage relationships with accredited third-party testing labs and monitor testing timelines and results
- Represent Regulatory in cross-functional forums and lead initiatives that shape enterprise compliance strategy and long-term regulatory frameworks
- Foster organizational capability by coaching colleagues sharing expertise supporting recruitment efforts and serving as a role model in Chewys Operating Principles
What Youll Need:
- Bachelors degree in Regulatory Affairs Engineering Chemistry Product Safety or a related field
- 5 years of product compliance experience in consumer products hard goods or related industries
- Ability to interpret simplify and apply complex U.S. and international regulatory standards for hard goods CPSIA and FFA (CPSC) CCPSA (CA) Prop65 (OEHHA) TSCA (EPA ASTM F963 (ASTM) Lacey Act (USDA) Textile Wool and Fur Act (FTC) EPR as a primary responsibility
- Familiarity with U.S. consumables and healthcare regulatory standards (FDA/CVM USDA AAFCO EPA FTC) to support cross-category needs
- Experience managing product and social compliance audits recalls and crisis management scenarios
- Proven ability to influence and collaborate with cross-functional leaders up to Sr. Director level
- Experience developing scalable solutions for enterprise compliance challenges
- Strong organizational problem-solving and communication skills
- Self-starter with a high degree of accountability and attention to detail
- Demonstrated ability to delegate and prioritize work coach others and build organizational regulatory capability
Why Join Us
- Join a high-impact team driving product safety innovation and customer trust
- Collaborate with industry leaders across Legal Sourcing Quality and Product Development
- Shape the product compliance future of one of the fastest-growing Private Brands portfolios in pet retail
- Competitive compensation benefits and professional development opportunities
Required Experience:
Manager
Employment Type
Full Time
