Maintenance

The Maintenance Technician performs a variety of maintenance and repair tasks in order to keep the hotel in compliance with the company and governments standards for functionality cleanliness safety and security.

Maintenance Responsibilities

Maintains the basic upkeep of all rooms and common areas by ensuring all furniture appliances and electrical equipment such as televisions refrigerators and light fixtures are in working order.

Ensures all paint and flooring meet company standards.

Repairs or replaces all HVAC systems such as individual air conditioning units as needed.

Cleans and maintains the hotels exterior spaces such as the parking lot swimming pool landscaping etc.

Guest Service

Offer guests assistance whenever possible.

Responsible for resolving escalated customer relations issues.

Answers inquiries pertaining to hotel policies and services.

Must appropriately address guest requests to ensure customers are satisfied with the hotels services and accommodations.

Responsible for positively representing and promoting the property.

Ensures systems and procedures are in place and followed for guest safety and security.

Assists guests and staff with anything that they may need from a maintenance perspective.

Other Duties as Assigned

Assists other maintenance engineers as needed.

Properly secures all tools equipment and supplies after use.

Reports any major repair issues or requests to the Maintenance Manager or General Manager.

This job description is not intended to be all-inclusive additional details will be specified by the

supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description job responsibilities duties and working hours as needs prevail.

If requested in accordance with applicable law the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.

Videni Concepts LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

High School Diploma GED or equivalent years of relevant work experience required.

1 years of previous maintenance/grounds experience required.

Must have working knowledge of plumbing painting HVAC electrical and other general repair skills.

Ability to efficiently work under time constraints.

Possesses good organizational and prioritization skills.

Able to work independently and with others.

Superior customer service and communication skills

Must be able to push pull lift and carry 50 pounds.

Frequently walks bends climbs kneels and extends reach to complete assigned tasks.

Possesses the physical ability to perform all of the above mentioned duties within a defined period of time.

Ability to work independently.

May be required to travel.

Use of personal vehicle may be required.

Able to work a flexible schedule.