Director of Account Management
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Job Location:
San Antonio - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Director of Accounts Management is a strategic leadership role responsible for driving customer engagement retention and revenue growth through the effective management of key client accounts across Dalkia SIS. This individual leads a high-performing team of Account Managers ensuring alignment with the organizations sales operational and client success objectives. The role focuses on building long-term client partnerships and ensuring the delivery of value-driven solutions that align with Dalkia SISs mission of sustainability and energy efficiency.
Job Responsibilities:
Leadership & Strategy
Develop and execute strategic plans to manage and grow existing client relationships across key markets.
Lead coach and mentor the Account Management team fostering a performance-driven and client-centric culture.Responsible for delivering on annual sales targets to include communicating and reporting quarterly updates to the VP of Strategic Development & Innovation.
Client Relationship Management
Serve as an executive point of contact for key accounts managing escalations and ensuring the highest level of service delivery.
Cultivate deep client relationships to identify upsell cross-sell and contract extension opportunities.
Collaborate with clients to understand evolving needs and tailor Dalkia SIS solutions accordingly.
Team Development & Oversight
Set performance metrics and KPIs for the Account Management team conducting regular reviews and reporting.
Lead talent development initiatives to build internal capabilities and succession pipelines.
Drive collaboration between Account Managers and project delivery engineering and finance teams.
Revenue & Operational Oversight
Monitor account performance revenue targets and profitability to ensure alignment with forecasts.
Participate in budgeting and forecasting for the Business Development division.
Support proposal development pricing strategies and negotiation of client renewals and change orders.
Cross-Functional Collaboration
Work closely with business development operations legal and marketing teams to optimize client outcomes.
Provide feedback on market trends customer needs and competitive positioning to inform business strategy.
Preferred Education & Qualifications
Bachelors degree in Business Engineering Energy Management or related field.
10 years of progressive experience in account management sales or business development within the energy services construction or utilities industry.
5 years in a senior leadership role managing high-performing teams and key client accounts.Proven track record in managing strategic accounts and driving revenue growth.
Strong leadership and team management skills with a collaborative solution-oriented approach.Excellent communication negotiation and client relationship-building abilities.
Deep understanding of energy efficiency solutions energy performance contracting or sustainability-driven services preferred.
Proficient in CRM systems such as Sales Force Microsoft Office Suite and data analytics tools.
Dalkia Energy Solutions offers:
- 90% ER sponsored Medical premiums
- 100% ER Sponsored Dental and Vision
- 100% ER Sponsored STD and LTD
- 401k Match
- 16 paid Holidays
- Vacation pay
- 100% ER Sponsored Basic Life Insurance
- Voluntary Term Life
- Voluntary Critical Illness
- Voluntary Hospital Indemnity
Dalkia Energy Solutions is proud to be an Equal Opportunity Employer and promote diversity equity and qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender national origin disability veteran status or any other characteristic protected by law.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
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