Global CI Digitalization Leader
Global CI Digitalization Leader
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Job Description
The Global CI System Digitalization Leader will lead the design and delivery of the future-state digital experience for field users shaping the JCI in Your Pocket vision. This role is responsible for ensuring that daily visual management coaching and problem-solving tools are accessible in a simple intuitive and role-specific format. The Product Owner will collaborate closely with IT and business stakeholders to enable a seamless agent-supported experience that simplifies the value stream and reduces reliance on legacy middleware systems.
Key Responsibilities:
User Experience & Design Leadership
Define the look feel and functionality of the future digital experience for field roles.
Ensure that each roles daily visual management is delivered in a simple consumable format.
Integrate just-in-time coaching and problem-solving tools for leaders and frontline employees.
Digital Product Ownership
Own the roadmap for the JCI in Your Pocket experience aligning with enterprise simplification goals.
Validate and prioritize features based on user needs business impact and technical feasibility.
Business System Integration
Partner with IT to transition roles/functions into the Business System as an interactive agent-enabled experience.
Support the simplification of the value stream and enable removal or redesign of legacy middleware (e.g. Salesforce) without disrupting customer or frontline operations.
Stakeholder Collaboration
Work cross-functionally with operations IT and CI teams to ensure alignment and adoption.
Serve as a voice of the field in digital product development ensuring tools meet real-world needs.
Qualifications:
Bachelors degree in Business Digital Product Management UX Design or related field.
5 years of experience in product ownership digital transformation or field operations.
Strong understanding of user-centered design visual management and continuous improvement.
Experience working with IT teams on enterprise system integration and simplification.
Excellent communication and stakeholder engagement skills.
Preferred Skills:
Experience with agent-based systems and digital coaching platforms.
Familiarity with middleware architecture and system rationalization.
Lean or Six Sigma certification.
Background in field operations or frontline enablement.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Exec
Employment Type
Full-Time
