Resiliency Solutions Administrator*

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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The Office of Community Wealth Building (OCWB) seeks an experienced workforce youth services and/or human services professional to serve as Resiliency Solutions Administrator. This is a new role at OCWB and will manage the division that implements the programmatic work within the department. The incumbent will provide strategic leadership for long-term community and economic opportunities that advance resilience revitalization and inclusive prosperity in the City of Richmond. This position will oversee the coordination implementation outcomes and continuous improvement of OCWBs programs fully aligning with the strategic priorities outlined in City Code 2-742designed to support the citys comprehensive economic mobility agenda.

The Resiliency Solutions Administrator will supervise professional paraprofessional and support staff to ensure that all assigned programs are rooted in dignity over deficiency equity over charity power-sharing over top-down planning innovation with integrity and sustainability over short-term wins. The incumbent will manage the programmatic efforts of OCWB to foster a service-delivery model that remains driven by people-centered empowerment community-informed metrics and participatory governance.

• Strategic Program Leadership: Oversee the development and administration of assigned economic mobility and community development programs that reduce poverty and build community wealth.
• Supervision and Staff Development: Supervise and develop a cross-functional team of practitioners to promote an environment of cooperation creativity and excellence where staff partners and residents thrive.
• Operational and Performance Excellence:Monitor and manage workforce projects wealth building initiatives outreach and community engagement activities youth development services planned performance and resource allocation. Develop and implement strategies that ensure program fulfillment continuous improvement and operational excellence in line with the mission foundational pillars and guiding values of OCWB.
• Program Administration and Improvement:Direct operations of existing programs and provide innovative solutions to address potential service gaps when necessary. Improve program efficacy and staff capacity. Oversee policy and procedure implementation to ensure consistent standards and adherence to best practices.
• Quality Improvement and Compliance: Provide oversight to ensure all programs contracts and grants comply with funder and legal requirements. Use data-driven practices to measure effectiveness and drive improvements. Ensure that programs leverage feedback from participants and from community members in line with OCWBs People-Centered Empowerment approach.
• Staff Development and Capacity Building:Identify staff training needs and develop robust schedules for formal and on-the-job learning. Ensure staff are prepared to implement programs that align with OCWBs mission and address the needs of residents.
• Outreach and Communication:Serve as a visible liaison to city leadership stakeholders and community members. Travel regularly to off-site locations Empowerment Centers mobile service sites and partner agencies to monitor progress build relationships and maintain alignment with community goals and the citys economic mobility agenda.
• Stakeholder Collaboration:Collaborate with Workforce Investment Boards community colleges businesses funders nonprofits and government agencies to co-create solutions that leverage each organizations strengths. Deepen partnerships and leverage shared resources. Coordinate with internal and external partners alike to strengthen the collective impact of the office.

Minimum Qualifications:

• Bachelors degree in business or public administration Urban Planning Economic/Community Development or a human services field; masters preferred.
• Five (5) years of journey-level professional experience in economic/community development human services community advocacy program management or other related industries.
• Established success supervising diverse teams identifying professional development opportunities for staff managing multi-site operations and promoting an environment of cooperation creativity and excellence.
• Experience codifying consistent policies for community wealth building or economic development initiatives as evidenced by improved performance and increased efficiency in programs and systems.
• Proficiency in leading facilitating and/or structuring comprehensive strategic planning processes and data -driven strategies that involve community engagement and/or participatory governance to ensure long-term programmatic goals are community-driven measurable and sustainable.
• Demonstrated success in leading collaborative efforts with community stakeholders to create new services evaluate the effectiveness of existing programs and recommend enhancement possibilities and/or develop strategies for program fulfillment goal attainment and operational excellence.

• Candidates with experience as Workforce Administrators Career Services Managers Project Managers or leaders in community economic development urban revitalization human services or related roles are strongly encouraged to apply.
• Experience codifying consistent policies for community wealth building or economic development initiatives as evidenced by improved performance and increased efficiency in programs and systems.
• Proficiency in leading facilitating and/or structuring comprehensive strategic planning processes and data -driven strategies that involve community engagement and/or participatory governance to ensure long-term programmatic goals are community-driven measurable and sustainable.
• Demonstrated success in leading collaborative efforts with community stakeholders to create new services evaluate the effectiveness of existing programs and recommend enhancement possibilities and/or develop strategies for program fulfillment goal attainment and operational excellence.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts electrical currents vibrations etc.; atmospheric conditions such as fumes odors dusts gases and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people imminent danger and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments incumbents must be able to perform detailed work on multiple concurrent tasks with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk hear see and perform repetitive motions; frequently reach and finger; and occasionally climb balance stoop kneel crouch crawl reach stand push pull lift walk grasp and feel. The working conditions may not include environmental terms of the physical strength to perform the essential duties this classification is considered to be sedentary exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

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