Design Strategist (Chicago Hybrid)

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Who We Are
At Motorola Solutions we believe exceptional customer experiences are born from a deep understanding of user needs powered by insightful data and brought to life through thoughtful design. Our Experience Design & Research team is a dynamic multidisciplinary group of Industrial Designers UX/CX Designers User Researchers and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now as we embrace the transformative potential of Artificial Intelligence were excited to expand our team with creative minds who can help us redefine whats possible.

Job Description

***Must include portfolio personal website or work samples to be considered for the position***

The Opportunity

As a Design Strategist you will be a key contributor to our innovative AI-powered solutions. This role is a hands-on blend of design work and direct customer engagement where youll help uncover user needs brainstorm new ideas and collaborate to bring concepts to life. Its a perfect opportunity for a growing design professional who is passionate about both strategy and executionsomeone excited to think about the big picture while crafting exceptional user-centered experiences.

What Youll Do

• Drive Strategy: Spearhead the creation of scalable human-centered design strategies that address critical user needs and achieve business goals.

• Lead Discovery: Plan and lead customer discovery sessions to uncover unmet needs align stakeholders and generate actionable insights.

• Prototype & Iterate: Rapidly translate abstract concepts into tangible prototypes leveraging AI tools iterating based on feedback from users customers and internal teams.

• Collaborate Across Disciplines: Partner closely with Product Engineering Data Science and Research teams to ensure solutions are feasible valuable and ethically responsible.

• Champion the Vision: Present work ideas and strategic rationale in a clear and compelling way that inspires action from both technical and non-technical audiences.

• Elevate Our Practice: Continuously refine and improve our teams design processes methodologies and collaborative practices.

What Youll Bring (Basic Qualifications)

• Bachelors or Masters degree in HCI Design Psychology Computer Science (with a focus on AI/HCI) or a related field or equivalent practical experience.

• 3 years of experience in product design service design or a strategic design role.

• A strong portfolio demonstrating both strategic thinking and hands-on design execution.

• Demonstrated mastery of planning and facilitating workshops design sprints and customer co-creation sessions.

• Deep expertise in user-centered design methodologies systems thinking and design research.

• Exceptional communication and storytelling skills (verbal written and visual) with the ability to distill complex information into clear compelling narratives.

• Proficiency with modern design and prototyping tools to rapidly visualize and test ideas.

What Sets You Apart (Preferred Qualifications)

• Proven ability to utilize user data and metrics to inform design decisions.

• A foundational understanding of core AI concepts (e.g. Machine Learning NLP Generative AI) including their capabilities limitations and ethical considerations.

• Experience designing interfaces that promote AI transparency explainability and user trust.

• Experience using AI tools to rapidly prototype experiences or visualize complex data.

• A passion for speculative design and exploring novel applications of emerging AI to envision future user experiences.

• Comfort navigating ambiguity and a proven ability to thrive in a dynamic fast-paced environment.

Target Base Salary Range:$72700 USD - $145400 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

Note: Candidate must be in the Chicago office 2 times per week.

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Basic Requirements

• Bachelors degree with 3 years of experience in product design service design or a strategic design role.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our :

• Incentive Bonus Plans
• Medical Dental Visionbenefits
• 401K
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.