Member Services Representative

Little Rock, AR - USA

Monthly Salary: $ 15 - 17

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Member Services Representativeposition will involve answering multiple phone lines providing customer service to agency customers receiving and processing insurance payments for existing customers drafting letters & reports and other additional clerical duties as directed by the agent or associates. We will train the right person!

Job Responsibilities

Immediately greet all customers entering the office in a friendly and helpful manner.
Take premium payments from customers.
Process customer policy change requests.
Verify phone numbers addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Provideexceptional customer service.

Job Requirements

Possess an upbeat positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Confident self-starter who works well independently.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Possess an upbeat positive and enthusiastic attitude.

Schedule: Monday through Friday 8:00am-4:30pm
Salary: $32000 - 35000

Required Experience:

Unclear Seniority

The Member Services Representativeposition will involve answering multiple phone lines providing customer service to agency customers receiving and processing insurance payments for existing customers drafting letters & reports and other additional clerical duties as directed by the agent or associa...