Head of Special Investigation Unit and Elder Vulnerable Client Care

Who We Are

At Corebridge Financial we believe action is everything. Thats why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise scale what works and act decisively for our customers and partners.
• We deliver on commitments: We are accountable empower each other and go above and beyond for our stakeholders.
• We learn improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives enabling our colleagues to make an impact and bring their whole selves to work.

About the role

The Head of SIU and EVCCis a dual-function leadership role responsible for providing enterprise-level oversight and strategic direction for both the Special Investigations Unit (SIU)and the Elder Vulnerable Client Care (EVCC)function. This role ensures the efficient execution of insurance fraud investigations across all lines of business while simultaneously driving the organizations approach to safeguarding elderly and vulnerable clients from financial abuse cognitive decline or diminished capacity. The position ensures that both functions operate in compliance with internal policies regulatory requirements and industry best practices.

Responsibilities:

Strategic Leadership

• Develop and execute a comprehensive strategic roadmap for both SIU and EVCC aligned with Corebridges enterprise objectives.

• Establish and lead high-performing collaborative teams focused on continuous improvement and effective service delivery.

• Drive organizational excellence through improvements in structure culture technology adoption and cost management.

Special Investigations Unit (SIU) Oversight

• Serve as the subject matter expert on insurance-related fraud investigations across all lines of business.

• Oversee the full investigation lifecycle ensuring adherence to service level agreements (SLAs) accuracy and confidentiality.

• Maintain and enhance the fraud investigation database with relevant case outcomes and analytics.

• Conduct internal reviews to ensure effective resolution through root cause identification and reporting.

Elder Vulnerable Client Care (EVCC) Leadership

• Provide strategic leadership and operational oversight for EVCC ensuring at-risk clients receive tailored protection and ethical treatment.

• Drive company-wide initiatives to identify support and safeguard elderly clients who may be financially vulnerable.

• Partner with business units and client-facing teams to ensure staff are trained to detect and respond to signs of vulnerability.

• Monitor external trends and regulatory changes affecting elder client care and adapt policies and training accordingly.

Enterprise Risk & Compliance

• Ensure full compliance with internal policies regulatory standards and external reporting requirements.

• Collaborate with compliance legal and business leadership to implement risk mitigation actions and close any identified control gaps.

• Prepare and present reports trend analyses and policy recommendations to leadership and governance committees.

Qualifications

• 15 years of experience in fraud investigations legal compliance risk management or a related field. Working at a Life Insurance or Annuity company is required.

• Experience in managing complex investigations within a regulated environment.

• Understanding of investigative principles laws regulations and compliance legislation.

• Advanced working knowledge in investigating consumer lines of insurance a plus.

• Understanding of elder financial vulnerability fraud risk and regulatory frameworks.

• Written and Verbal Communication: Ability to communicate in a structured and crisp manner; can engage senior leadership to get the point across using deductive or top town communication approach.

• Strong Analytical Thinking & Problem Solver: Ability to breakdown complex issues into smaller addressable solutions; can take a strategic point of view in formulating actions and solutions.

• Project Management: Structured organized and can create actionable implementation plans and timelines; knows how to deliver on time and manage teams and stakeholders to deliver to the same.

• Change Leader: Ability to influence and take stakeholders partners and team along in driving the change; knows how to communicate what to avoid surprises or issues with all partners; a continuous improvement mindset.

• Strong People Leader: Sets clear direction to the teams and actionable deliverables; data driven and manages through metrics; strong coach and people developer; ability to assess talent consistently and fairly.

Compensation

Corebridge also offers a range of competitive benefits as part of the total compensation package as detailed below.

Work Location

If the position is based in one of Corebridge Financials hub offices which is Houston TX Jersey City NJ. or Woodland Hills CA office the role is subject to our hybrid working policy which gives colleagues the benefits of working both in an office and remotely. However we are open to considering full remote candidates outside of these areas.

#LI-SB1#LI-SAFG #LI-Remote

Why Corebridge

At Corebridge Financial we prioritize the health well-being and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical dental and vision insurance plans as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options which vary by location. In the U.S. our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1 up to $5000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial is committed to being an equal opportunity employer and we comply with all applicable federal state and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race color religion sex gender gender identity or expression sexual orientation national origin disability neurodivergence age veteran status or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process please send an email to . Reasonable accommodations will be determined on a case-by-case basis in accordance with applicable federal state and local law.

We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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