Senior Principal Architect - ServiceNow - Executive Director
Senior Principal Architect - ServiceNow - Executive Director
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Job Description
Step into the role of a ServiceNow Principal Architect at JPMorganChase and become a driving force behind the development and adoption of ServiceNow.
Infrastructure & Platforms a division of Global Technology drives innovation resiliency and efficiency for the firm through delivery of advanced integrated technology solutions and services. The ServiceNow platform is a key part of JPMorgans strategy to transform the delivery of digital solutions. We are seeking an experienced ServiceNow Solution Architect todrive product vision strategy and design for Service Now capabilities.
As a Principal Architect at JPMorganChase within the Infrastructure Platforms Specialty Platforms and Services youprovide ServiceNow solution architecture expertise to enhance and develop ServiceNow solutions based on modern cloud-based and SaaS technologies as well as support the adoption of ServiceNow capabilities. Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.
You are a thought leader who will establish and lead ServiceNow solution architecture strategy and outcomes for Digital Workflows Client Solutions strategic will help lead and educate internal business and technical teams on the power and capabilities of ServiceNow to solve business addition you will manage and ensure adherence to the firms security controls policies and procedures.
Job responsibilities
- Advises cross-functional teams on ServiceNow capabilities to achieve target state architecture and decisions on improvements to current technologies
- Develops multi-year roadmaps aligned with business and architecture strategy and priorities; actively engages with teams and customers through discussion and visuals to convey ServiceNow fit-for-purpose solutions
- Develops secure and high-quality production code and reviews and debugs code written by others
- Serves as a ServiceNow go-to subject matter expert
- Contributes to the development of technical methods and designs for ServiceNow and integrations in line with the latest product development methodologies including NOW Assist
- Creates durable reusable technical designs that improve velocity and quality of output across teams and functions
- Partners closely with leadership platform architecture and development teams to deliver scalable solutions
- Understand the business problems and opportunities that our product line and the ServiceNow platform can resolve;provide solutions that favor out-of-box functionality vs. customization
- Works collaboratively with Product and Platform Leads to ensure roadmaps strike the right balance between business delivery technology enablement and operations work
- Champions the firms culture of diversity opportunity inclusion and respect
Required qualifications capabilities and skills
- Formal training or certification on ServiceNow concepts and proficient expert experience
- Expert-level ServiceNow architecture experience; including certification across multiple modules including IRM ITSM and CSM and completion of architecture coursework
- Expertise in one or more programming language(s)
- Deep knowledge in one or more software applications and architecture
- Advanced knowledge of software architecture application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g. cloud artificial intelligence machine learning mobile etc.)
- Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
- Experience leading a product as a Product Owner or Product Manager
- Ability to present and effectively communicate to Senior Leaders and Executives
- Understanding of the business
- Practical cloud native experience
Required Experience:
Director
Employment Type
Full-Time
