Commercial Strategy Associate Early Careers

Fall 2025 start

Location: Boston MA

Additional Details:

• This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).
• At this time Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD H-1B H-1B1 E-3 O-1 J-1 or TN
• The salary range for this position is $64000 - $68000 per year. The base salary offered may vary depending on location job-related knowledge skills and experience.

Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers focusing on filling opportunities with experienced graduates who have 1-3 years of experience.

Who We Are:

Wayfairs Commercial organization delivers on Wayfairs promise to help everyone anywhere create their feeling of home through building an unparalleled selection driving tangible value and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract grow and retain Wayfairs customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. As an Associate youll develop and execute strategies that generate competitive advantages for Wayfair and the results of your findings will improve the end-to-end supplier and customer experience.

What Youll Do:

• Analyze data and trends to improve the quality of our product catalog in order to increase customer satisfaction trust and site conversion rates; researching categories and vendors to build out selection
• Create cross-functional partnerships to advance your category and suppliers through merchandising promotions marketing on-trend product selection effective pricing and profitability and operational excellence
• Create and enforce best practice guidelines to enrich product assortment optimizing processes to enable high quality & efficiency while guaranteeing an easily digestible experience for suppliers & internal stakeholders
• Build key supplier relationships to enable successful negotiations and push towards a best-in-class customer experience
• Leverage data to analyze the competitive environment report on performance trends and develop business cases for strategic initiatives
• Represent Wayfair at various offsite events such as trade shows
• Manage communication with internal and external stakeholders

What Youll Need:

Basic Qualifications:

• 1-3 years of transferable experience in a corporate environment including internship and co-op experience
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications:

• Analytical mindset able to process large volumes of data using a variety of reporting tools (Excel Google Sheets SQL etc.)
• Ability to distill complex information in a simplistic way via emails charts graphs and other forms of presentations
• Passionate about execution with a strong interest to drive customer engagement
• Desire to own projects from beginning to end and thrive as part of a team as well as individually
• Comfortable navigating a fast-paced dynamic environment Strong project management and prioritization skills

As a Commercial Strategy Associate youll join our teams that are driving Wayfairs best-in-class online customer experience. Youll be responsible for owning and maintaining Wayfairs vast e-commerce catalog executing strategy for product categories and managing supplier relationships and continually improving the customers on-site shopping experience.

Possible Team Placements Include:

B2B

Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the gated experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals prioritizing our Interior Design Commercial Office and Contractor experiences. We are on a journey to being a $5B business by 2025 (30% YoY growth) with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years.

Catalog Health

In this role you willown offshore operations manage inbound requests and oversee the supplierand product delisting process ensuring a healthy and trustworthy catalogthat abides by our Code of Conduct. You will work cross-functionally withBusiness and Technology teams to improve operational workflows identifyopportunities for efficiency and inform key business strategies. The idealcandidate thrives in a fast-paced dynamic environment is a problem-solverwith strong communication skills and enjoys collaborating with multiplestakeholders to drive impactful results. This is a unique opportunity to gainhands-on experience in e-commerce operations working closely withcross-functional teams to improve catalog health and drive efficiency atscale. If you are a proactive problem-solver with a passion for operationalexcellence wed love to hear from you!

Catalog Merchandising

The Global Merchandising organization is responsible for building and maintaining Wayfairs e-commerce catalog of over 24 million products. The organization consists of multiple teams who each play a crucial role in defining and executing on best-in-class merchandising. The Global Merchandising teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment. The Merch teams drive product discovery consideration and purchase on all of our stores and marketing channels by ensuring customers have complete accurate and relevant product information and by removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together these teams deliver on key merchandising goals.

Category Management

The Category Management team drives strategy for Wayfairs product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform giving suppliers more data more transparency and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally we leverage a diverse set of cross-functional partners to execute our strategic a role on the Category Management team you will be expected to define overarching goals and strategy within your category problem-solve articulate and execute against tactical plans and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally while also being effective project managers.

Merchandising Compliance

Our Merchandising Compliance team is responsible for keeping our customers safe and our products services and offerings in compliance with applicable federal or local regulations. We support those efforts through building efficient processes and scalable technology solutions. If youre passionate about driving business impact by working cross functionally love working through complex operations decisions and thrive in a dynamic entrepreneurial environment then this is the perfect opportunity for you.

North America/Europe Retail Tech Analytics

The North America/Europe Retail Tech Analytics Team empowers stakeholders across the Global Supplier Organization enabling teams to grow their businesses. As an associate you would help streamline processes organize internal and external communication with regard to program updates new tools etc and work closely with data to draw conclusions and influence stakeholders.

Perigold

Perigold is Wayfairs newest brand targeting the luxury home market. We are focused on providing an unparalleled assortment of luxury home goods through an elevated online shopping experience for our customers. We do this by connecting the best brands with our luxury customers while working on product curation brand marketing and storytelling building a best-in-class site experience and providing best-in-class service and delivery. We serve as ambassadors for the categories we manage by identifying and solving unique customer and supplier challenges. Internally we partner with various teams including Profit Management Merchandising Partner Operations Marketing Brand and Curated Merchandising and Promotions to bring the Perigold vision to life.

Retail Design Services Strategy and Execution

The Design Services Sales Strategy & Operations team is looking for an Associate to help build one of our newest consumer-facing sales teams. This role will play a critical role in driving the discovery testing and implementation of programs & initiatives to grow / scale our Retail Design Services program. This is an opportunity to wear multiple hats and drive impactful change in a highly visible cross-functional role. If you have an interest in constantly improving customer & associate experience thrive in fast-paced entrepreneurial environments are organized and detail-oriented are a data-driven problem solver and have solid communication skills then we encourage you to apply!

Scalable Purchasing B2B Customer Enablement Team

Wayfairs B2B and Global Sales teams support Wayfair Professional and high-valueSales customers. The Customer Enablement (CE) team designs and implements customer-centric experiences that add value for our B2B and Sales customers. We serve customers via agated site experience that is tailored based on a given customers vertical (e.g. CommercialOffice Interior Design Contractor).The Scalable Purchasing team within Customer Enablement is focused on enablingtransactional shopping behavior at scale: meeting business customers wherever they on both digital transformation and change enablements required to meet customersneeds. We seek a motivated associate with a leadership mindset who will partner with verticalleaders and customer enablement team members to optimize the customer journey toconsistently exceed revenue targets and improve the customer experience. This role will help toimplement transformative projects to enable scalable purchasing at large. Some examples ofthis include: enabling E-procurement & Financing unlocks for B2B customers. The role willreport to the Scalable Purchasing Lead and partner directly with cross-functional teams (B2BCM Sales Tech Revenue Operations B2B Finance Operations Fintech & Sales Teams) to driveoverall customer journey improvements. This includes proactively partnering with analytics tomonitor performance and improve how we identify / prioritize customers designing andimplementing step-change improvements to the customer journey and driving cross-functionalprojects that optimize the site- sales- or marketing treatment.

Supplier Advertising & Merch Services

The Supplier Advertising team sells and advocates the use of our advertising suite of products to our supplier base. We help suppliers stand out on site and amplify their exposure off site. The team is focused on driving: the maximum performance for every dollar a supplier spends with us and significant high margin revenue to Wayfairs bottom line.

Supplier Inventory Management

On the Supplier Inventory Management team we partner with thousands of suppliers to maximize customers experience. This means driving speed and availability through supplier inventory and positioning strategies leveraging both Wayfairs fulfillment services (CastleGate) as well as suppliers existing supply chains. On this team youll have a COO mindset and be responsible for individual supplier and category inventory strategy including integrating with Wayfairs e-comm and physical retail.

Benefits & Perks:

• Full health benefits available (Medical Dental Vision HSA/FSA) on day one for eligible employees
• No-cost access to a virtual expert medical consultation and navigation service
• Global Traveler Health Insurance through GeoBlue
• 24/7 access to mental financial physical and emotional wellbeing support plus an enhanced offering of therapy and coaching
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance
• 401(k) matching with immediate vesting
• Paid Parental Leave Surrogacy & Adoption Reimbursement and Caregiver Services
• Tuition Reimbursement
• Wayfair Employee Discount
• Gym/Fitness Discounts
• Exclusive access to thousands of perks & discounts through BenefitHub
• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits

Wayfairs In-Office Policy:

All Boston-based corporate employees will be in office in a hybrid capacity. Employees will work in the office on Monday Tuesday Wednesday and Thursday and work remotely Friday.

Massachusetts Applicants:

I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals including individuals with disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process please contact

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