Responds to customer issues that require product knowledge. Interprets questions/requests and ensures proper resolution. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests.
The Order Management Representative is responsible for
1. Managing the order process from order generation through the completion of the process prior to invoicing.
2. This position has extensive contact with internal and external stakeholders including logistics teams, customers, sales reps, commercial leaders, production, and others.
Standard hours / day shift
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Agriculture Fishing & Forestry
Corteva Agriscience is a global pure-play agriculture company that combines industry-leading innovation, high-touch customer engagement and operational execution to profitably deliver solutions for the world\'s most pressing agriculture challenges.