Sr. Total Rewards Specialist

Mutual of Enumclaw was founded in 1898 by local farmers who wanted to look out for each other. That spirit continues to define our company culture. We are committed to cultivating and preserving a culture of inclusion and connectedness. Our employees are proud of our thoughtful approach to insurance and it January 2025 we were recognized as Washingtons Best Company to Work For (our thirteenth year in a row as one of the top 100) by Seattle Business magazine based on a survey of our employees.

Mutual of Enumclaw works exclusively with local independent agents to offer insurance products for individuals families farms and businesses. We currently operate in Washington Oregon Idaho Utah Arizona Montana and Wyoming.

The Senior Total Rewards Specialist will play a key role in designing administering and maintaining our benefits compensation and recognition programs to attract retain and engage top talent. Reporting to the Director of Human Resources this position will ensure our total rewards offerings are competitive compliant cost-effective and aligned with the companys culture and strategic goals. The role will also support HR through audits and reporting to ensure accuracy compliance and strategic insights.

Location: The successful candidate will work in a hybrid capacity between our Home Office in Enumclaw WA and remotely. Candidate must live within driving distance of our Home Office and have high-speed internet (internet speed test required).

Hiring Range: $95700 - $106800

Salary Range: $95700 - $118900

*The hiring range represents Mutual of Enumclaws current hiring pay scale for this role. Mutual of Enumclaw reserves the right to modify or update this range any time. Exact compensation may vary based on skills and experience. Compensation is only one part of our entire total rewards package. To see some of the benefits and perks we offer please click here.

Benefits (Strategy & Administration)

• Partner with HR leadership to develop and refine benefits strategy to support employee well-being retention and engagement.
• Evaluate current benefits programs using market benchmarking utilization trends and employee feedback to identify enhancements.
• Research and recommend new benefit offerings cost-containment opportunities and wellness initiatives aligned with workforce needs.
• Manage benefits administration including health dental vision life disability retirement plans and wellness programs.
• Serve as primary contact for benefits inquiries resolving issues with employees and vendors promptly and professionally.
• Lead annual open enrollment planning communications and process execution.
• Develop metrics to measure benefit program effectiveness and ROI.
• Manage vendor relationships to ensure service level agreements are met.
• Partner with Finance to forecast and monitor the total rewards budget.
• Serve as the primary point of contact for retirement benefit questions escalations and retiree support.
• Manage employee lifecycle events related to retirement distribution and beneficiary updates.
• Coordinate with vendors (recordkeeper pension TPA/actuary COBRA/FSA/HSA administrators) to ensure accurate eligibility payroll files and timely issue resolution; own weekly/monthly file audits and error remediation.
• Prepare and deliver retirement education: webinars office hours and written guides on plan features rollovers loans withdrawals and Medicare/COBRA intersections (informationnot advice).
• Maintain plan documents and participant notices (SPDs etc.) and support annual compliance activities (nondiscrimination testing audit requests Form 5500 SAR fee disclosures).
• Administer non-qualified/409A plans where applicable (separation-from-service tracking specified-employee six-month delay W-2/1099 coordination).
• Partner with Payroll to reconcile contributions employer match and loan repayments; ensure timely stop/start of deductions at hire/term/retirement.
• Produce metrics and insights and recommend plan or process improvements to increase retirement readiness.
• Support governance: prepare committee materials document decisions track action items and manage vendor scorecards against SLAs.
• Ensure secure recordkeeping and retention of elections spouse consents and identity documentation.

Compensation

• Assist with the administration of salary structures merit increases incentive programs and job classification systems.
• Conduct compensation benchmarking and market analysis to ensure competitive pay practices.
• Partner with HR and managers to develop job descriptions and evaluate new/existing roles for appropriate leveling and pay alignment.
• Collaborate with HR leadership to integrate compensation strategy with performance management processes and incentive design to drive desired organizational outcomes.

Recognition & Engagement

• Manage recognition and rewards programs to reinforce company culture and values.
• Collaborate with HR leadership to recommend enhancements based on employee feedback and engagement survey data.
• Design and deliver employee communications tools and training to increase understanding and perceived value of total rewards programs.

Audits & Reporting

• Conduct regular audits of HR data in HRIS payroll and benefits systems to ensure accuracy and compliance.
• Prepare and distribute recurring and ad-hoc HR reports including compensation analysis benefits utilization turnover metrics and workforce demographics.
• Partner with HR leadership to analyze data and develop recommendations for process improvements.
• Support internal and external audits ensuring documentation is complete accurate and in compliance with policies and regulations.
• Leverage HR technology and analytics to streamline reporting identify trends and support data-driven decision making.

Compliance

• Ensure compliance with federal state and local compensation and benefits regulations (FLSA ACA ERISA etc.).
• Maintain accurate records for regulatory and internal reporting requirements.
• Monitor industry trends and legislative changes impacting compensation benefits and HR reporting.

Required Skills/Abilities:

• Strong analytical and problem-solving skills with high attention to detail.
• Experience with HR data audits compliance checks and reporting tools.
• Ability to handle confidential information with discretion.
• Excellent communication and interpersonal skills; able to explain complex topics clearly.
• Proficiency in Microsoft Excel reporting dashboards and HR systems for data analysis and reporting.
• Customer-service mindset with the ability to collaborate across teams.

Education and Experience:

• Bachelors degree in human resources business administration or a related field (or equivalent experience).
• 5-7 years of experience in compensation benefits HR reporting or total rewards roles.
• Experience with HRIS payroll systems and benefits administration platforms preferred.
• Certified Benefits Professional (CBP) Certified Compensation Professional (CCP) or similar certification is a plus.
• Experience managing vendors budgets and cross-functional projects strongly preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer including video conferencing.