Program Manager II, Localization

Why PlayStation

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PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

Localization Program Manager II

San Mateo CA

About the Role:

As a Localization Program Manager II at PlayStation youll help shape inclusive innovative and AI-informed global experiences. Youll support localization efforts across multiple regions and languages in partnership with teams including UX Writers and Designers Product Engineering Marketing and Legal. Youll also play a key role in integrating AI and data-focused workflows that enable scalable content delivery and operational efficiency.

The ideal candidate is a creative thinker with expertise in localization and content systems and thrives in diverse multicultural environments.

Responsibilities:

• Support AI-Enhanced Localization Programs: Contribute to the optimization of localization workflows by integrating generative AI LLMs and automation. Collaborate with technical and content partners to evaluate and apply modern AI tools that enhance quality speed and scalability.

• Localization Program Execution: Collaborate with cross-functional teams to define and implement scalable localization plans that align with product and business goals. Support schedule management budget tracking and quality control while identifying risks and driving continuous improvements throughout the localization lifecycle.

• Enable Cross-Functional Collaboration: Partner with teams across Product UX Writing and Design Engineering Research Marketing and Legal to align on localization goals. Facilitate inclusive discussions that ensure localization is integrated throughout product development cycles.

• Design Systems and Figma Collaboration: Work closely with UX Writers and Designers using Figma to ensure that multilingual needs are reflected in design assets and handoffs.

• Language Asset Governance: Help build maintain and scale key localization assets including glossaries style guides tone frameworks and AI-ready datasets in order to support consistent inclusive brand experiences across markets.

• Process and Workflow Innovation: Participate in the development of efficient scalable localization processes. Assist in introducing tools and automation (AI-powered or otherwise) to accelerate time-to-market and improve language quality.

• Budget and Vendor Support: Monitor localization budgets support vendor evaluations and help ensure accurate cost tracking and forecasting.

• Data-Driven Decision Making: Leverage dashboards and reporting tools to evaluate localization performance operational efficiency and regional user impact.

Minimum Qualifications:

• Bachelors degree in Localization International Studies Computational Linguistics or a related field.

• 5 years of experience managing localization projects across multiple languages and platforms.

• Demonstrated experience applying AI tools machine translation or LLMs to improve localization workflows.

• Comfortable working in Figma and collaborating with UX and design teams.

• Hands-on experience with localization platforms CAT tools and content management systems with the flexibility to adapt to different tools and environments.

• Working knowledge of HTML XML and JSON; able to effectively communicate with engineering partners.

• Proficiency with project management tools such as Jira and Confluence.

• Strong organizational and communication skills; able to clearly present plans status updates and insights to diverse audiences.

• Proven ability to support inclusive culturally sensitive global experiences.

• Fluent in English and at least one additional language.

Preferred Qualifications:

• Masters degree in Localization Applied Linguistics or equivalent experience.

• Experience in the gaming interactive media or digital entertainment industries.

• Understanding of internationalization (i18n) principles and standard processes for global-ready product design.

• Familiarity with Agile development workflows including Scrum or Kanban.

• Experience in localization engineering AI/LLM evaluation or automation-first content delivery systems.

• Experience living or working internationally or in cross-cultural teams.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.