Customs Manager

Description -

Are you a trade compliance expert who thrives on solving complex challenges and driving operational excellence Join us as a Customs Manager and play a pivotal role in shaping compliant efficient and cost-effective cross-border trade operations for one of the worlds most innovative companies.

About the Role

As a Customs Manager you will lead North American import and export operations with a primary focus on the U.S. and Canada. Youll partner with brokers freight forwarders and internal stakeholders to ensure our supply chain moves seamlessly while safeguarding compliance with evolving global trade regulations. This role offers the opportunity to influence strategy strengthen compliance programs and deliver measurable business value through smarter faster and more resilient customs operations.

What Youll Do

• Lead Compliance Excellence: Oversee all customs and trade compliance activities for U.S. and Canadian operations ensuring adherence to global regulations and internal standards.
• Broker & Partner Management: Manage customs brokers and freight forwarders including performance reviews (QBRs) SOPs and scorecards to drive accountability and efficiency.
• Operational Innovation: Identify and implement opportunities to improve cross-border efficiencies reduce costs and minimize compliance risks.
• Strategic Guidance: Serve as the subject matter expert on trade compliance providing insights and updates on regulatory changes and advising global stakeholders on customs strategies.
• Policy & Process Leadership: Develop document and enforce customs policies and procedures covering classification country of origin valuation and recordkeeping.
• Data-Driven Insights: Mine and analyze trade data to quantify risk monitor performance and guide decision-making.
• Training & Best Practices: Build organizational capability by delivering training to teams partners and vendors on compliance requirements and best practices.
• Cross-Functional Leadership: Partner with supply chain logistics legal and business units to align customs operations with company goals.
• Continuous Improvement: Drive projects and initiatives that strengthen compliance streamline processes and support long-term business growth.

What Youll Bring

• 8 years of experience in customs regulations clearance and brokerage (technology industry experience preferred).
• Deep knowledge of U.S. import regulations tariff classifications country of origin and valuation.
• Strong vendor management experience with the ability to influence performance across brokers and service providers.
• Proven track record in developing and implementing process improvements and compliance best practices.
• Exceptional problem-solving project management and prioritization skills.
• Strong communication and presentation abilities with a talent for collaboration across global teams.
• Proficiency in Microsoft Office (Excel PowerPoint); SAP experience a plus.
• Bachelors degree in International Business Supply Chain or related field required; MS/MBA preferred.
• Experience with supply chain security programs (CTPAT OEA) and duty drawback highly valued.
• Supervisory experience including delegation training and performance management preferred.

Why Join Us

• Impact: Your expertise will directly shape the efficiency and compliance of our global supply chain.
• Innovation: Work with cutting-edge systems and processes in a fast-paced dynamic environment.
• Growth: Expand your skills through cross-border projects leadership opportunities and global exposure.
• Collaboration: Join a team of passionate professionals who thrive on solving challenges together.

If youre ready to take your customs expertise to the next level and make a measurable impact on global trade wed love to hear from you.

Apply today and help us build a smarter more resilient supply chain.

The base pay range for this role is $93150 to $140650 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location job-related knowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal