This position will be responsible for managing a team that supports solutions within the Health and Faculty applications programs. The director provides oversight for the application sustainment and support process management of technical resources as well as the implementation of efficient processes. Key activities include the implementation of software development and maintenance leadership and team-building actions and the collaborative assessment and implementation of vendor-packaged solutions. The director manages the technical resources and provides efficient service management processes including service request fulfillment incident response problem management and management reporting for the programs their team supports. The director will establish the technical vision for various platforms collaborating with business clients to guide strategic direction.
Required Skills
- Bachelors Degree required; masters degree preferred.
- 5-8 years of experience
- Advanced oral & written communication skills.
- Supervisory or technical lead experience.
- Advanced analytical computer/technical skills.
- Project/process management skills. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions an extensive library of online courses Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We at IS&T appreciate each individuals knowledge experiences and insights which enhance who we are and as our DEIA knowledge and practice grows we will ensure that our Mission Vision & Practices remain equitable and welcoming to all.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color natural or protective hairstyle religion sex age national origin physical or mental disability sexual orientation gender identity genetic information military service pregnancy or pregnancy-related condition or because of marital parental or veteran status. We are a VEVRAA Federal Contractor.
Required Experience:
Chief
This position will be responsible for managing a team that supports solutions within the Health and Faculty applications programs. The director provides oversight for the application sustainment and support process management of technical resources as well as the implementation of efficient processe...
This position will be responsible for managing a team that supports solutions within the Health and Faculty applications programs. The director provides oversight for the application sustainment and support process management of technical resources as well as the implementation of efficient processes. Key activities include the implementation of software development and maintenance leadership and team-building actions and the collaborative assessment and implementation of vendor-packaged solutions. The director manages the technical resources and provides efficient service management processes including service request fulfillment incident response problem management and management reporting for the programs their team supports. The director will establish the technical vision for various platforms collaborating with business clients to guide strategic direction.
Required Skills
- Bachelors Degree required; masters degree preferred.
- 5-8 years of experience
- Advanced oral & written communication skills.
- Supervisory or technical lead experience.
- Advanced analytical computer/technical skills.
- Project/process management skills. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions an extensive library of online courses Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We at IS&T appreciate each individuals knowledge experiences and insights which enhance who we are and as our DEIA knowledge and practice grows we will ensure that our Mission Vision & Practices remain equitable and welcoming to all.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color natural or protective hairstyle religion sex age national origin physical or mental disability sexual orientation gender identity genetic information military service pregnancy or pregnancy-related condition or because of marital parental or veteran status. We are a VEVRAA Federal Contractor.
Required Experience:
Chief
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