Leasing & Marketing Team Leader, New Development

POSITION: Leasing & Marketing Team Leader New Development (Full-time Non-Exempt)

COMPENSATION:

Pursuant to CA regulations if this job is performed in CA the salary range is $26 - $28 plus bonus potential.

Eligible to participate in the company benefits plan. We offer health vision dental and pet insurance. We offer a 401(k) retirement plan student loan assistance licensing and continuing education reimbursement parental leave and housing allowances or gifts.

SUMMARY

As the New Development Leasing & Marketing Team Leader you are responsible for assisting the NewDevelopment Community Manager in maintaining all aspects of property operations but with aconcentration on the leasing marketing branding future resident relations and functions of thetemporary leasing office and the community. The New Development Leasing & Marketing Team Leaderstrives for 100% occupancy through pre-leasing of future availability.

RESPONSIBILITIES (Including but not limited to)

Utilize Company leasing expectations and procedures to warmly greet prospective clients

qualify determine needs and preferences professionally present the temporary leasing office

and leasing visuals/materials utilize feature/benefit selling close the sale and follow-up using

Cardinals Sales Platform (Cardinal Way of Leasing).

Earn and maintain a Cardinal Way of Leasing certification by utilizing the CWoL resources

available to all team members and passing both in house and third-party shops in congruence

with the Cardinal Training Department scoring standards.

Assist the Community Manager in training all Full Time and Part Time Leasing Team Members inall job duty expectations including but not limited to; customer service phone etiquette leasingworkflows resident interactions marketing and CWoL.

Answer incoming phone calls professionally and handle accordingly whether the caller is a

prospective client a client an internal Company team member or a vendor.

Complete all lease applications and participate in the verification of applications. Notify

prospective clients of results.

Maintain and perform upkeep of the temporary office and tour route to ensure curb side appeal.

Implement new development grand opening events and open houses.

Plan and execute a Monthly Marketing Plan (MMP) which may consist of future residential

events housing fairs open houses orientations university and local marketing events

promotional items incentives outreach social media and digital marketing.

Create partnerships with local businesses and national vendors and heavy outreach marketingefforts to create brand awareness

Run the communitys social media accounts. Create captivating content that resonates with

audiences design campaigns that drive engagement on multiple channels and use analytics toinform decisions

Maintain and improve your communitys online reputation through reviews & internal

satisfaction survey tools.

Participate in Cardinal U training as required.

QUALIFICATIONS

1-2 years of customer service and sales experience.

Strong social media skills. Have a strong understanding of current digital marketing trends and athorough knowledge of social media marketing strategy

Strong communication skills.

High-energy and enjoys a fast-paced environment.

Enjoy and take pride in providing excellent service.

Excellent customer service skills warm friendly and helpful in person and on the phone.

Basic computer skills: typing and writing ability for correspondence memos etc.

High School Diploma or equivalent.

Available to work evenings and weekends.

Ability to embody the Cardinal Culture and Cardinal Core Values every day.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Memberencounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work bothinside and outside of apartment buildings and in all areas of the property including amenities and havefrequent exposure to outside elements where temperature weather odors and/or landscape may beunpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Memberto successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

While performing the duties of this job the Team Member is regularly required to use hands to fingertype handle or feel and talk or hear. The Team Member regularly required to stand; walk; reach withhands and arms and climb stoop or squat. Incumbents must be able to physically access all exteriorand interior parts of the property and amenities and must be able to work inside and outside in allweather conditions including but not limited to rain snow heat hail wind and sleet.

The Team Member must be able to push pull lift carry or maneuver weights of up to twenty (20)pounds. Specific vision abilities required by this job include close vision distance vision color visionperipheral vision depth perception and ability to adjust focus.

Rare or regular travel may be required to assist properties as needed attend training classes or othersituations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of theposition. Incumbents will follow any other instructions and perform any other related duties asassigned by their Team Leader.