DHB Privacy Officer & Policy Coordinator

**Position is Exempt from the State Human Resources Act - G.S. 126**

Position is funded in part through federal funds.

**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours**

Position serves as the divisions lead authority on HIPAA compliance privacy incident management and data governance. The role is responsible for overseeing all privacy-related investigations involving potential or confirmed improper disclosures of Protected Health Information (PHI) by division staff contractors and business associates. The position ensures timely resolution of cases prepares required breach notifications and maintains strict adherence to all federal and state privacy regulations.

In addition this role leads the development and coordination of HIPAA training for both new and existing staff manages privacy case reporting and analytics through designated reporting tools and oversees quarterly submission of Notices of Deficiency (NOD). The position also provides expert guidance on public records requests and research data inquiries collaborates closely with legal and IT security teams and facilitates educational initiatives to strengthen communication with health plan partners. By safeguarding sensitive Medicaid member data and ensuring organizational compliance with privacy standards this role plays a critical part in protecting both consumer trust and the divisions regulatory integrity.

• Lead the investigation and resolution of privacy incidents involving protected health information (PHI) including conducting risk assessments documenting findings and coordinating breach notifications in compliance with HIPAA and state regulations.
• Serve as the primary privacy advisor for NC Medicaid providing guidance on HIPAA compliance data sharing and privacy-related inquiries from internal staff contractors and external partners.
• Develop deliver and/or coordinate HIPAA training activities for new and existing staff and monitor compliance with annual training requirements across the division.
• Manage the internal policy development process including drafting reviewing and coordinating legal and governance approvals for policies that support Medicaid operations and compliance.
• Oversee the maintenance and reporting of privacy case data.
• Coordinate the divisions business continuity planning efforts ensuring annual updates and alignment with state and federal requirements.
• Facilitate collaborative meetings and initiatives to strengthen communication and compliance partnerships with Medicaid health plans and vendors.
• Review research data requests and public records inquiries to ensure compliance with HIPAA and other applicable privacy laws and provide recommendations to legal and executive leadership.

About the NC Division of Health Benefits:
The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents children seniors people with intellectual / developmental disabilities and behavioral health substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year DHB ensures that more than 108000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required but applicants that possess these skills are preferred:

• Knowledge of privacy laws and regulations including HIPAA and the ability to apply them in a healthcare or government setting.
• Experience developing or managing policies and procedures including coordinating reviews and approvals.
• Understanding of business continuity planning or willingness to learn and support related responsibilities.
• Experience using tools such as Excel and Power BI to track trends support audits and inform leadership decision-making.
• Previous experience in Medicaid
• CHPSE Certification

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. SeeEducation and Experience Equivalency Guide for details.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with Executive Order 303 our agency supports second-chance employment for individuals who were previously Justice System Involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 5:00 PM on the closing date.

• Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  
  

  Military Experience

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.
  
  

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  
  

  NEOGOV Technical Assistance

  For technical issues with your application please call theNeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.

  
  

  CONTACT INFORMATION

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.