We are looking for a Scheduling Process Analyst to partner with retail leadership teams across multiple locations to plan a scheduling strategy that will have a positive impact on our employees and customers. You will be responsible for crafting store scheduling strategies that incorporate local needs through your relationship with store leadership teams and your knowledge of GRS resource planning strategies. You will provide the schedule plans to a team of Operations Analysts to build effective schedules through consistent and dynamic resource planning. Role and responsibilities: Partner with Store Leaders to align on scheduled hours allocation traffic analysis and store goals to drive and deliver a high-quality plan Motivate and engage store leadership in support of resource planning strategies and changes through strong relationships and ability to influence Integrate store-specific plans with resource planning strategies to plan timely consistent fair and flexible schedules to support the employee and customer experience Drive timeliness accuracy and consistency with resource planning strategies across several locations Partner with Store Leaders to advise on how current payroll local payroll laws time away availability and hiring trends impact scheduling performance and identify solutions Analyzing data related to workforce management to provide recommendations to store leadership and Store Operations Field Leaders to improve resourcing trends and scheduling opportunities Partnering with Operations Analyst store view completed schedules for alignment with store-specific plan and current resource planning strategies Maintain subject matter expertise and proficiency of the current scheduling system Attend and participate in Global Retail Support(GRS)communication regarding system enhancements scheduling updates and training Accountable to compliance adherence to scheduling rules store policies and procedures across markets and countries where applicable
Excellent organization and time-management skills with the ability to perform multiple activities simultaneously
Ability to identify scheduling trends and make adjustments accordingly
Proven decision-making and problem-solving skills
Skilled ability to influence others without a direct reporting relationship
Consistent track record in prioritizing planning and executing strategies
Agile and comfortable working in a fast-paced time-critical environment
Self-motivated driven individual comfortable in a dynamic environment
Excellent verbal and written communication skills in English
Preferred additional language either French German Spanish or Italian.
Technical expertise in resource planning systems platforms and workforce optimization or a related area experience.
Prior Apple Retail experience or knowledge of the Apple Retail organization.
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