Sales Representative, Aftermarket Services
Sales Representative, Aftermarket Services
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Job Description
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Caterpillars Construction Industries Services Division (CISD) is hiring a Sales Rep for Aftermarket Services. The CISD team is responsible for growing and supporting sales of aftermarket parts and service for Construction Industries machines. As a Sales Rep Aftermarket Services you will play a vital role in growing aftermarket parts and services within the Southwest. You will be working in close collaboration with Empire Cat to deliver on their targets execute the Construction Industries Services Divisions strategy in those dealers respective territories.
Role Summary
Lead and manage relationships with dealers to achieve sales targets by focusing growth through parts and service sales machine rebuilds and customer value agreements. Assist in the development of dealer sales capabilities.
What Youll Do
In this role you will collaborate with the designated dealer to drive revenue and growth for the aftermarket solutions business in your assigned territory. To achieve this growth you will collaborate closely with our dealer network to provide guidance to optimize dealers sales force effectiveness.
Strategic Responsibilities
Communicates the importance of customer needs/expectations and commits to resolving them
Perform regular sales performance reviews with dealers and ensures implementation of corrective actions where needed
Seek understanding document and communicate internally on target customer requirements business models competitive landscape and other market intelligence to ensure product groups and business partners are aware of product and customer needs
Partner with dealers Parts & Service Sales Managers and their teams to influence sales force effectiveness
Adopt and be an advocate for sales funnel management methods.
Collaborate with Aftermarket Services support teams to identify customer accounts for growth; develop and implement aftermarket solutions account plans
Develop local action plans using CRM and Customer Insights to identify lost sales opportunities
Drive eCommerce adoption and sales growth with target customers with focus on activating dormant customers
Identify and communicate opportunities for improving aftermarket solutions sales management marketing and operational capabilities at assigned dealers
Partner with & influence other internal parties to ensure general customer needs are met for an effective commercial relationship
Tactical Responsibilities
Deliver the annual total STU (Sales to User) business plan for the assigned dealer
Develop and execute aftermarket services marketing campaigns leveraging predictive marketing leads for targeted customers in collaboration with dealers
Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and key dealer actions
Manage your Travel & Expense budget
Analytical Responsibilities
Collaborate with assigned dealers to implement sales funnel management methods in relation to target customer segments (like Prioritized Service Events)
Continuous Learning
Keep up to date with industry trends changing technology and market regulations
Maintain knowledge of Cat products by attending related conferences training and building relationships
What You Have (Top Skills)
Effective Communication:Demonstrates a comprehensive understanding of effective communication concepts tools and techniques
Negotiation:Possesses in-depth knowledge of successful negotiation concepts and techniques with the ability to negotiate effectively across the organization
Relationship Management:Skilled in establishing and maintaining healthy working relationships
Customer Focus:Understands the values and practices that prioritize customer needs and satisfaction in all business decisions. Able to leverage this information to create customized customer solutions
Decision Making and Critical Thinking: Knowledgeable in the decision-making process and associated tools and techniques. Capable of accurately analyzing situations and reaching decisions based on informed judgment
Top Candidates Will Also Have
Sales & Marketing Experience:Proven success in sales and marketing
Time Management:Strong organizational skills for efficient task completion
Industry Experience:Expertise in construction heavy equipment and aftermarket
Strategic Planning:Skilled in achieving key metrics and business goals
Goal Translation:Converts goals into actionable plans with measurable results
Initiative:Self-starter with a positive attitude able to work autonomously
Education:Bachelors degree
Business Acumen:Strong business sense and customer focus
Data Analysis:Analyzes data for trends and market insights
Urgency:Acts promptly to meet business needs
Accountability:Takes ownership of dealer business and issues
Additional Details
This is a traveling role (50-75%) covering customers in Arizona and Nevada
This role will be based in Phoenix AZ or Denver CO and requires reporting into the local office when not traveling
Domestic relocation assistance is available to Phoenix AZ only
Summary Pay Range:
$110520.00 - $165840.00Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.
Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:September 8 2025 - September 21 2025Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
