Department Assistant - Operations/Warehouse

Equal Opportunity Employer/Veterans/Disabled

As of January 1 2023 Benton PUD will be including a full wage scale or salary range for positions under the salary section shown per the Engrossed Substitute Senate Bill 5761 that amends portions of the Equal Pay and Opportunity Act. Please see the target hiring range for this position under the Position Purpose/Summary section.

Join Our Team as a Department Assistant Operations/Warehouse
Full-time Non-Exempt Bargaining Position 4-10s Schedule: Monday - Thursday Starting at $24.93 per hour

Are you passionate about delivering exceptional customer service to both internal and external customers Do you thrive in a fast-paced environment and have a talent for keeping things organized and running smoothly If so Benton PUD has an exciting opportunity for you!

Were looking for an enthusiastic and detail-oriented Department Assistant to join our Operations/Warehouse this role youll play a vital part in supporting our departments daily workflowkeeping processes efficient helping staff and customers safety compliance and ensuring everything behind the scenes runs seamlessly.

The primary purpose of this position is to provide specialized clerical administrative and logistical support under supervision including exercising judgment in processing and analysis of data to compile reports following detailed procedures determining record retention requirements assisting internal and external customers and performing specialized work related to the administrative clerical and safety processes in operations warehouse area. This position also serves as back support for the Operations Dispatch Coordinator.

Why Join Benton PUD

At Benton PUD our values drive everything we do: Integrity Excellence Forward Focus Mutual Respect and Teamwork. If you share these youll feel right at home. We also offer:

• Competitive pay: Starting at $24.93/hour with an increase to $26.66/hour within 6 months (with successful performance and testing).

• Career growth: Advancement through time and testing to Warehouse Coordinator is required and supported. Can be in the coordinator role within 18 months (with successful performance and testing) with an increase to $30.84 per hour.

If you are a well-organized professional who thrives under pressure enjoys variety in their work and can adapt quickly to changing needs and a team player who takes pride in providing top-notch support we want to hear from you! Come grow your career while making a meaningful impact in our community.

1. Support the Districts mission to serve our customers and foster a positive workplace by personally choosing behavior aligned with our values and ethical code.
2. Contribute to the collection and retention of the departments records by assessing documents and applying the proper retention requirements according to defined criteria classifying documents or records and ensuring appropriate document activities are completed according to the departments record retention system escalating issues or concerns as needed.
3. Ensure department or District staff concerns are promptly addressed by handling routine to complex or non-standard requests for information related to the functional groups operation and anticipating / seeking routine and specialized information from others that will further the smooth operation of the department.
4. Assist in serving internal and external customer needs by contacting customers suppliers or District employees outside the department to exchange information and receiving and handling incoming department requests including those of a more complex or non-standard nature and routing as needed.
5. Assist with the department workflow by receiving classifying reconciling consolidating and summarizing documents / data and information; completing data entry in non-standard forms spreadsheets or templates; generating / extracting routine and specialized reports drafting specialized correspondence from notes or verbal direction and advanced proofreading of all department documents.
6. Assist with the department workflow by maintaining and balancing information for control purposes preparing and compiling complex reports from multiple sources within and outside the department and advanced proofreading of all department documents.
7. Contribute to the departments continuous improvement efforts by suggesting changes to clerical and administrative systems and making routine adjustments as directed.
8. Contribute to the delivery of the departments goals by assisting other administrative support areas as required including document / data processing and logging record keeping mail routing phone routing internal customer assistance and other support activities and by assuming allocated tasks in support of team members as required.
9. Complete other duties as assigned to meet team department and organizational goals.

Minimum Qualifications Education and Experience:

• High School Diploma or GED
• 2 years prior experience in an office support setting or 6 months District experience in a Customer Service position
• Pass the District tests identified in the Office Classification Testing Profile & Development Plan adopted by Letter of Agreementduring the selection process or within 2 years of the posting start date.

• Full performance of position duties specific to the department/function assigned; full performance of position accountabilities listed in description.
• Pass the District tests identified in the Office Classification Testing Profile & Development Plan adopted by Letter of Agreement.

Attendance:Consistent need to attend work at the job site or work location. Frequent or constant need for punctuality.
Physical Effort:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. Occasional need to move or lift boxes and/or files weighing up to 30 pounds.
Environment:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Hazards:Most of the time is spent in general office or equivalent conditions.
Sensory Attention:Typically requires intermittent use of one or more senses of low intensity and short duration.
Job Pressure/Deadline Orientation:Under regular pressure to meet deadlines quotas and/or must occasionally deal with unpleasant issues related to people or situations.

Applications may be filed online at:

Questions

Contact Amber Melling via phone at or email