Information Technology Site Support Technician (H)

SSM Health

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profile Job Location:

Jefferson City - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Its more than a career its a calling.

MO-SSM Health St. Marys Hospital - Jefferson City

Worker Type:

Regular

Job Summary:

Maintenance and support of the computer and network hardware infrastructure and supported applications which may include telecommunication systems.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Works under the guidance of the Senior Analyst Technical Support to provide support and participate in project activities.
  • Responsible for facility IS duties minor hardware/software configuration and repairs.
  • Installs repairs modifies maintains and provides technical support for applications PC operating systems PC hardware printers and related peripherals.
  • Provides operational and administrative support; testing printing and report distribution backups first line support etc.
  • Utilizes the service ticketing system to log reported issues document resolution and/or assign to appropriate work group.
  • Performs other duties as assigned.


EDUCATION

  • High School diploma/GED or 10 years of work experience


EXPERIENCE

  • One year customer service experience

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting standing walking reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms malfunctioning machinery etc.
  • Frequent keyboard use/data entry.
  • Occasional bending stooping kneeling squatting twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

  • None

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

Facilities Management - SMJC

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

  • Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned unpaid base pay(fees may apply)before payday.

  • Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race color religion national origin age disability sex sexual orientation gender identity pregnancy veteran status or any other characteristic protected by applicable law. Click here to learn more.


Required Experience:

IC

Its more than a career its a calling.MO-SSM Health St. Marys Hospital - Jefferson CityWorker Type:RegularJob Summary:Maintenance and support of the computer and network hardware infrastructure and supported applications which may include telecommunication systems.Job Responsibilities and Requirement...
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Key Skills

  • Computer Science
  • SQL
  • Active Directory
  • Customer Service
  • Incident Management
  • Access Points
  • OS
  • Asset Management
  • Linux
  • VPN
  • User Accounts
  • Desktop
  • Backup
  • Technical Support
  • Application Support

About Company

Company Logo

SSM Health is a Catholic, not-for-profit health system providing high-quality, compassionate, and personalized care to communities across Illinois, Missouri, Oklahoma, and Wisconsin.

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