Lead Case Manager Pacific Motor Inn Interim Housing (JR 5278)

JR 5278
Lead Case Manager
San Jose CA 95113
Salary: $29.75 to $36.33 per hour
Pay Frequency:24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

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Shift Schedule Monday - Friday 12:30pm to 9:00pm

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services as the Lead Case Manager at the Pacific Motor Inn Office.

ABOUT PATH
Since its foundation in 1984 PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California connecting our clients to a comprehensive continuum of homelessness prevention street outreach employment preparation and placement assistance individualized case management supportive services interim housing and permanent supportive housing.

ABOUT THE JOB
As part of the Interim Housing Services the Lead Case Manager will assist clients in breaking the cycle of homelessness by supporting clients in various phases from street to housing. The lead case manager is a seasoned social services professional who collaborates with the multidisciplinary team and the team/program supervisor to support the needs of the client. The lead case manager maintains a direct client caseload and takes on additional duties to support the operations of the program and the program manager. This may include serving as a point of contact for funders providing support and training to case management staff and overseeing specific administrative functions of the program.

Position Responsibilities include:

• Under the supervision of the program manager provide oversight of program contracts to ensure successful implementation coordination of participant services achievement of program performance measures and evaluation of services.
• In collaboration with the Quality Assurance Department ensure programs are in compliance with contracts and partnership agreements.
• Under the supervision of the program manager function as a contact representative for program matters.
• Under the supervision of the program manager provide administrative oversight of the team which may include coverage for the program manager.
• Support with the completion of critical incident reports as required per PATH policies and/or the contract.
• Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals maintaining/increasing income and other personal goals identified by the client including medical mental health substance use financial resources vocational and social support needs.
• Provides referrals linkages information and support to resources that help clients to achieve their ISP goals.
• Completes program specific assessments (e.g. VI-SPDAT).
• Evaluates strengths and challenges to addressing short term and long-term goals conducts a 90- day review with the client after initial intake.
• Maintains documentation standards as required by the Program and PATH policies including completing case file notes in a timely manner and maintains a complete accurate and current client file with all required documents.
• Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals

WHAT YOU BRING
Were looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data identifying trends patterns and insights to inform decision-making. Ability to consistently produce high-quality work ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others seeking out and building positive working relationships with colleagues participants and stakeholders. Work effectively with others contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations identify key issues consider alternatives and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards demonstrating honesty integrity and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Three (3) years of experience in healthcare case management homeless services or working with vulnerable populations.

MINIMUM QUALIFICATIONS

• One (1) year of experience in healthcare case management homeless services or working with vulnerable populations.

MANDATORY REQUIREMENTS
Regardless of qualifications candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role all candidates must:

• Have reliable transportation
• A valid drivers license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATHs insurance coverage

Required Experience:

Manager