Business Operations Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
HARMANs engineers and designers are creative purposeful and agile. As part of this team youll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car enterprise and connected ecosystem. Every day you will push the boundaries of creative design and HARMAN is committed to providing you with the opportunities innovative technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do everyday.
About the Role
We are seeking a team leader to strengthen program execution and customer alignment in Japan while scaling our global operations for new business growth. This role ensures that our teams operate with clarity discipline and accountability while fostering trust with Japanese customers. You will enable a high performing team culture drive execution against commitments and create the structures needed to serve new customers efficiently.
Your Team
You will join the global business operations team which spans Japan Mexico and the US. The team manages:
Customer requirements intake
Change request management
Sales operations support
Value management (cost savings and tracking)
In Japan you will partner with the customer requirements and customer-facing teams while connecting daily with global peers and leadership. You are the ancho ensuring smooth alignment between local & global stakeholders.
What You Will Do
Enable a high performing team: Set clear expectations track progress and ensure accountability without adding unnecessary complexity.
Drive Execution discipline: Monitor SLAs CR turnaround and delivery milestones/; flag risks early with solutions: and keep momentum when hurdles arise.
Engage stakeholders effectively: Build trusted relationship with Japanese OEM program managers engineers suppliers while ensuring global colleagues understand expectations
Scale processes for growth: Standardize workflows and reporting that work not just for todays customers but also for new incoming business
Provide visibility and insights: Deliver concise dashboards and updates to leadership highlighting execution status risks and decisions needed
Act as cultural bridge: Translate customer exepectations into actionable steps globally and explain global processes locally with sensitivity and clarity
What You Need
At least 10 years of experience in program management account management or transformation management roles in Tier 1 automotive industrial or technology supply
Strong bilingual skills (Japanese and English)
Proven record of keeping cross-functional projects on track under pressure
Comfortable coordinating across multiple time zones and functions
High relationship orientation and ability to influence through data clarity and persistence
What is Nice to Have
Experience in scaling operations during new business launches or customer expansions
Familiarity with dashboards KPI tracking or automation tools
Exposure to global customer or supplier negotiations
Initiative-taking with the ability to prioritize and meet deadlines
Background in AI- or data supported operations improvements
What Makes You Eligible
You create conditions for a high-performing team through clarity accountability and trust
You engage stakeholders proactively building alignment between Japanese customers and global teams
You are execution centric- deadlines are met risks are managed and nothing falls through the cracks
You prepare the team to scale successfully ensuring that processes and discipline grow with new customer programs
What We Offer
- We offer an authentic diverse equal and inclusive work environment that fosters and encourages professional and personal development in a truly global organization.
- You will work on products and services that touch peoples lives and will change the industrial standards being a part of the transformations in our industry.
- Our work environments are fast paced challenging empowering collaborative flexible and exciting.
- We offer our own HARMAN University with regular updates on the new technologies and trends by utilizing various sessions organized by Self Learning and Development Trainings to help grow and advance talent.
- We offer competitive compensation/benefit programs and recognition programs.
#LI-Hybrid
#LI-BG4
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Manager
Key Skills
- Disaster Recovery
- Order Management System
- SAFe
- TOGAF
- Business Management
- White Papers
- Investment Banking
- Middleware
- Project Management
- Sharepoint
- Order Fulfillment
- Google Suite
About Company
Symphony Teleca Corporation is the world’s first services company dedicated exclusively to helping clients manage the global convergence of software, the cloud and connected devices. We deliver solutions for product and services innovation, with contemporary product development, syste ... View more
