Appeals Coordinator

Are you a recent graduate with a degree in the social services field

Are you eager to learn new skills and help adults in need

As an Appeals Coordinator you will represent the customer the Louisiana Department of Health (LDH) Office of Aging and Adult Services (OAAS) in defending eligibility decisions by appearing before the Division of Administrative Law (DAL) in appeal hearings with presentations of summaries of evidence.

In this remote role you will:

• Review decision/denial letters on new appeals requests received research data and materials to accumulate evidence draft and prepare summary of evidence (SOE) files upload final SOE files to the DAL SharePoint site
• Monitor deadlines to ensure timely submission of SOE files and hearing status reports
• Collaborate with internal departments as needed to gather information needed to complete appeal file
• Participate in quality assurance (QA) process of Long Term-Personal Care Services (LT-PCS) eligibility decision

We will teach you how to:

• Prepare summaries of evidence
• Prepare for appeals
• Document required reporting for position
• Utilize SharePoint

We will also:

• Help you get IHC Certified with the LA Department of Health and Hospitals.

Qualifications:

• Have abachelors degree in health and human services social work sociology psychology or a related field
• Demonstrate quality communication skills both oral and written
• Show a desire to work with the public
• Be a Louisiana resident

Preferred:

• Have experience in health-related social and/or human services
• Have experience working with older adults or individuals with disabilities

Flexible Working

At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role you can expect the following working conditions:

Remote work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.

Working For You

Perks and rewards designed for you:

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global national and local discounts on merchandise services travel and more.
• Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: We are proud of our award-winning culture and the recognition weve received for our diversity efforts.

Join Us

At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive both personally and professionally

Make a difference with our clients in our communities and with the millions of people we support

When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17-$21.50.