QA Lead

Music is Universal

Its the passionate and dedicated team at Universal Music who help make us the worlds leading music company. From A&R to finance legal to digital sales to marketing Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender race disability sexual orientation religion belief age marital status background pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism dyslexia ADHD and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment workplaces and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards including alternatives to the online form or to disclose a neurocognitive condition please email

Department Description

With a global footprint the Universal Music Group Royalty and Copyright Product Team designs develops delivers and maintains a number of technical solutions to calculate royalty accountings in a timely and accurate manner to our valued artists. Were also providing them with an extent and detailed visibility of these earning from various sources of digital incomes.

The team continuously collaborates with our international business teams to deliver innovative solutions as well as supporting best practices and new processes for a better royalty flow.

The Role

The QA lead will be responsible for ensuring the QA team is building and enhancing the manual and automation framework as well as designing and executing step definitions and feature files in accordance with the requirements. The QA lead will form the overall test strategy with ideas of tools and technologies to used.

The QA lead will be part of multiple project teams working closely with the rest of the development and business teams to ensure deliveries are validated for a given timeframe and as per agreed acceptance criteria.

Key Responsibilities

• Develop comprehensive test strategies and plans

• Define test scope approach and objectives for each project

• Test planning and execution: create enhance and maintain effective and test scenarios ensuring adequate depth and breadth of test coverage

• Manage QA team to ensure manual testing (e.g. smoke testing regression testing for both functional and non-functional features of the application and exploratory testing) is carried out

• Understand the requirements from technical and business specifications

• Actively support agile development methods and best practices

• Use Jira to track defects and tasks and test progress

• Take part in meetings provide estimates assist in presenting issues and solutions

• Collaborate with other development team members in the planning and analysis phases of user stories during scrum sprints and with the QA team in areas such as training and assistance

• Support the business test team in UAT

Skills and Experience required

Must have

• Strong Software Testing experience within SDLC preferably in an agile development environment

• Experience building and maintain automated testing frameworks such as Selenium WD Cypress Playwright or similar

• Experience using GitHub Actions Jenkins AWS Pipelines or similar for CI/CD

• Hands-on experience of test planning execution and maintenance of test scenarios using the principles of the BDD process

• Knowledge of RDB andSQL for database interrogation

• Experience with Rest API automation

• Source control management ideally in Git

• Passion for continuous integration and automated testing

• Solid understanding of software testing concepts and methodologies

• Experience in non-functional testing e.g. cross browser responsiveness and cross platform testing performance etc.

• Experience in defining functional and non-functional automated testing frameworks

• Understanding of risk identification and analysis

Nice to have

• Knowledge of Jira (inc Zephyr) Confluence

• Experience in automation for mobile devices

• Working knowledge of testing AWS technology

• ISTQB qualifications

Key Behavioural/Personality Traits

• You will have strong self-management skills and a proactive attitude

• You will have great problem solving skills with the ability to identify issues quickly and implement effective solutions demonstrating critical thinking capabilities.

• You will be part of the project team and able to demonstrate your written and verbal communication skills for coordinating between team members stakeholders and other departments

Just So You Know

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However the business operates in an environment that demands change and the jobholders specific responsibilities and activities will vary and develop. Therefore the job description should be seen as indicative and not as a permanent definitive and exhaustive statement.

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