Office Assistant-Enrollment and Student Success
Office Assistant-Enrollment and Student Success
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Job Description
Provide general information about admissions registration financial aid orientation assessment and business support.
Assist with all special projects and mailings as well as providing filing data entry telephone and clerical assistance for the various departments in Student Affairs.
Read and understand forms for all departments and provide proper forms to customers. Verify completeness of forms and accompanying materials.
Maintain appropriate inventory of necessary student materials. Compile information packets and mail as requested by the Admissions office.
Greet visitors and students clarify and answer general questions and/or enter students into queuing systems to be seen by appropriate departments.
Make appointments for academic advisors and college connection coaches using a Salesforce platform.
Assist students with starting FAFSA.
Assist students with starting the admissions process.
Be able to assist students with activating their MyIvy account. Distribute general college and Enrollment Center information (e.g. catalogs/program brochures/course descriptions and forms) to students.
Collect and date-stamp student forms for back office/processing support.
Function effectively in a team environment.
Maintain working knowledge of emergency/safety procedures and provided by supervisor.
Be knowledgeable of the location of the electronic and hard copy of procedures when applicable in order to deliver information as needed to customers.
Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
This is not to be construed as an exhaustive list.
Other duties logically associated with this position may be assigned.
Excellent benefits including voluntary benefits: medical dental vision retirement life insurance spouse/child life insurance LTD STD Identity Guard etc.
Employer contribution annually to Health Savings Account.
No waiting period to enroll in benefits. Coverage starts on day 1.
Employer contribution to retirement plan. (10% of annual salary-employee contribution not required)
Paid time off: vacation and sick time accrued bi-weekly.
Paid holidays: 9 days plus winter break between December 25th and January 1st.
Free tuition for employee and dependents.
Professional Development opportunities.
Compensation: $18.00 per hour with full benefits.
Associate degree in related field preferred and 1 year of related work experience required.
Keyboarding skills.
Ability to operate word processing/computer equipment.
Basic knowledge of Microsoft applications.
Ability to operate copier and other office related equipment.
Willingness and ability to provide Tier 1 level student support through use of various software applications (queuing student financial).
Strong communication and organizational skills.
Pleasant disposition good attitude and ability to get along with others.
Formal secretarial/clerical training with experience operating a multi-line phone system preferred. Strong customer service and interpersonal skills.
Demonstrate evidence of ability to successfully work in a team environment.
Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Employment Type
Full-Time
