Employment Type:

Shift:

Description:

Why Mount Carmel

With five hospitals over 60 free-standing outpatient clinics a college of nursing a Medicare Advantage plan and extensive outreach and community wellness programs Mount Carmel Health System serves more than a million patients in central Ohio each year and weve been a pillar of this community for more than 130 years. As a proud member of Trinity Health one of the nations largest Catholic healthcare delivery systems our network of caring spans 22 states 94 hospitals and 133000 colleagues nationwide.

We know that exceptional patient care starts with taking care of our colleagues so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.

What we offer:

• Competitive compensation and benefits packages including medical dental and vision coverage
• Retirement savings account with employer match starting on day one
• Generous paid time off programs
• Employee recognition incentive program
• Tuition/professional development reimbursement
• Relocation assistance (geographic restrictions apply)
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing

Why Columbus

The nations 14th largest city Columbus Ohio is one of the fastest growing major metropolitan areas in the Midwest ranked #1 for population growth #1 for job growth #1 for wage growth and #1 real estate market. And with a vibrant blend of professional sports world-class attractions creative cuisines and a flourishing music and arts scene youll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at !

About the job:

The Patient Financial Specialist Shift Supervisor is directly responsible for supervising all daily operations. This includes but is not limited to staffing automated time keeping data integrity staff training staff quality reviews assist in yearly associates review preparation and department statistical reports. Ensures all staff levels are appropriate and assists in front line functions when appropriate. This includes but is not limited to filling in as a PFS when staff levels are short.

What you will do:

• Monitors the performance of all Support Services associates to ensure productivity and quality levels are appropriate. Identifies any changes needed and provides follow-up and feedback to employees to ensure expected performance levels are met.
• Provides a high level of customer service and establishes effective working relationships with other departments physicians staff patient and families.
• Participate in and foster a performance improvement approach that includes both intradepartmental and interdepartmental activities
• Plan coordinate implement and control the Patient Financial Support Services areas to function effectively in a management position in a large hospital environment

What we are looking for:

• Associate Degree or equivalent combination of years of education and 3 years relevant experience. Bachelors Degree in business or health administration preferred.
• 3 to 5 or more years health care experience in a progressive health care organization focusing on revenue cycle and patient access with three years in a leadership
• Knowledge of Hospital Patient Account Procedures

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Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race gender religion physical disability or any other classification protected under local state or federal law.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.