Revenue Cycle Supervisor St. Lukes Cataract & Laser Institute is looking to hire a full-time Revenue Cycle Supervisor to join our team at our Tarpon Springs location!
About St. Lukes For over 50 years the St. Lukes practice has employed state-of-the-art diagnostic and therapeutic equipment while delivering on a long-standing reputation for excellence and outstanding patient care. Our home office is in Tarpon Springs with additional locations in Spring Hill St. Petersburg Tampa Clearwater and The Villages. We offer onsite surgical care at our Tarpon Springs Clearwater and The Villages addition to our multi-specialty ophthalmology practice our service lines include plastic surgery and hearing services.
Company Mission Life Changing Vision is a mission statement we adhere to in every aspect of our care giving from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body mind and spirit.
Job Description: The Revenue Cycle Supervisor reporting to the Revenue Cycle Manager is responsible for insurance verification for providing support to the revenue cycle team with a focus on insurance verification referral and authorization management. The supervisor will be responsible for promoting an atmosphere of teamwork and drive employee engagement. Qualifications / Job Duties:
- Manage supervise and monitor daily workflow of team
- Monitor team assigned KPIs to ensure compliance address deficiencies
- Develop productivity metrics for staff based upon function
- Develop consistent communication process for providing feedback to staff and other departments
- Provide staff with continual education of interpreting accounts EOBs patients financial responsibility and customer service skills.
- Monitor and provide routine updates of prior authorization predetermination requirements and payer coverage guidelines to team
- Monitor and assist in the maintenance of master Payer Listing
- Monitor and report any coding payer or compliance issue to Revenue Cycle Manager
- Review and approve all adjustments to patient accounts for collections and payment plans and ensuring clear documentation of reason.
- Preform prelisting of patients for Bad Debt
- Work as a liaison between patients and St. Lukes protocols
- Be a Super User of Practice Management system with a focus on insurance verification referral and authorization management
- Address routine HR issues enforce company policies
- Provide training support to other departments as needed.
- Minimum 2 years supervisory experience
- Minimum 2 years practical experience collecting Accounts Receivable
- Minimum 5 years experience in a customer service setting
- Basic knowledge of Medical billing coding and insurance plans
- Proficient in interpreting payer contracts and medical coverage guidelines
- Practical process improvement experience
- Excellent oral and written communications skills
- Ability to gather create and execute training of staff
- Ability to outline opportunities for staff development
- Proficiency in Microsoft Office Suite; with Practice Management system and EMR experience required
- Able to prioritize and manage multiple tasks
- Ability to maintain the confidentiality of private information
- Friendly demeanor and positive attitude
The Benefits of working for St. Lukes - Medical Dental Vision Life Insurance 401(k) with Employer Match Paid Time Off and Holiday Pay
- Opportunity to build a career with a longstanding reputable organization
- Leadership and Career Advancement opportunities
- Competitive wages and certification bonuses
- Monday Friday work week
- Weekends and Holidays off
See more benefits at are an Equal Opportunity Employer and a Drug Free Workplace We participate in E-Verify
| Required Experience:
Manager
Revenue Cycle SupervisorSt. Lukes Cataract & Laser Institute is looking to hire a full-time Revenue Cycle Supervisor to join our team at our Tarpon Springs location!About St. LukesFor over 50 years the St. Lukes practice has employed state-of-the-art diagnostic and therapeutic equipment while delive...
Revenue Cycle Supervisor St. Lukes Cataract & Laser Institute is looking to hire a full-time Revenue Cycle Supervisor to join our team at our Tarpon Springs location!
About St. Lukes For over 50 years the St. Lukes practice has employed state-of-the-art diagnostic and therapeutic equipment while delivering on a long-standing reputation for excellence and outstanding patient care. Our home office is in Tarpon Springs with additional locations in Spring Hill St. Petersburg Tampa Clearwater and The Villages. We offer onsite surgical care at our Tarpon Springs Clearwater and The Villages addition to our multi-specialty ophthalmology practice our service lines include plastic surgery and hearing services.
Company Mission Life Changing Vision is a mission statement we adhere to in every aspect of our care giving from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body mind and spirit.
Job Description: The Revenue Cycle Supervisor reporting to the Revenue Cycle Manager is responsible for insurance verification for providing support to the revenue cycle team with a focus on insurance verification referral and authorization management. The supervisor will be responsible for promoting an atmosphere of teamwork and drive employee engagement. Qualifications / Job Duties:
- Manage supervise and monitor daily workflow of team
- Monitor team assigned KPIs to ensure compliance address deficiencies
- Develop productivity metrics for staff based upon function
- Develop consistent communication process for providing feedback to staff and other departments
- Provide staff with continual education of interpreting accounts EOBs patients financial responsibility and customer service skills.
- Monitor and provide routine updates of prior authorization predetermination requirements and payer coverage guidelines to team
- Monitor and assist in the maintenance of master Payer Listing
- Monitor and report any coding payer or compliance issue to Revenue Cycle Manager
- Review and approve all adjustments to patient accounts for collections and payment plans and ensuring clear documentation of reason.
- Preform prelisting of patients for Bad Debt
- Work as a liaison between patients and St. Lukes protocols
- Be a Super User of Practice Management system with a focus on insurance verification referral and authorization management
- Address routine HR issues enforce company policies
- Provide training support to other departments as needed.
- Minimum 2 years supervisory experience
- Minimum 2 years practical experience collecting Accounts Receivable
- Minimum 5 years experience in a customer service setting
- Basic knowledge of Medical billing coding and insurance plans
- Proficient in interpreting payer contracts and medical coverage guidelines
- Practical process improvement experience
- Excellent oral and written communications skills
- Ability to gather create and execute training of staff
- Ability to outline opportunities for staff development
- Proficiency in Microsoft Office Suite; with Practice Management system and EMR experience required
- Able to prioritize and manage multiple tasks
- Ability to maintain the confidentiality of private information
- Friendly demeanor and positive attitude
The Benefits of working for St. Lukes - Medical Dental Vision Life Insurance 401(k) with Employer Match Paid Time Off and Holiday Pay
- Opportunity to build a career with a longstanding reputable organization
- Leadership and Career Advancement opportunities
- Competitive wages and certification bonuses
- Monday Friday work week
- Weekends and Holidays off
See more benefits at are an Equal Opportunity Employer and a Drug Free Workplace We participate in E-Verify
| Required Experience:
Manager
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