Trading Services Analyst

At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers needs.

Buenos Aires is one of JP Morgans key strategic hubs with over 3500 employees supporting different areas like Operations Technology Finance Credit Risk Human Resources Legal.. among others providing value-added services products and solutions to our clients located in various countries around the world.

In this role you will be facing different challenges such as:

• Out of the box thinking for resolving daily queries from our many stakeholders from the business including clients as well!
• Performing daily analytical activities where you will put to practice your knowledge skills and independent thinking;
• Strong partnership with key stakeholder finding ways to collaborate together .

As a Trading Services Analyst youll serve as a vital resource for the front office and client-facing stakeholders. Youll act as the liaison between the business technology control partners and operations. Your role includes the investigation of inquiries monitoring trade execution flows trade reconciliations and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person by phone and by email) in a fast-paced high-pressure environment.

Responsibilities:

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement efforts while reducing risk across all touch-points in the trade path
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations technology and the front office
• Facilitate training for new application users
• Work with the business technology and operations to determine priorities schedule of releases and detail of the requirements for future enhancements/products

Qualifications:

• 2 - 3 years of financial industry experience
• Bachelors degree strongly preferred
• In-depth knowledge of Excel PowerPoint and Internet technologies
• Highly disciplined a self-starter and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Attention to detail with superior written verbal and problem-solving skills
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible dynamic environment where creative and strategic thinking is required

If you join the company you will be part of a diverse and inclusive team that supports each other and will empower you to doyour best work.

Your wellbeing is very important to us. Below youll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

• Generous vacation exam and parental leave.
• Support for parents including Family Network that provides support to parents and caregivers Lactation room on premise andPaidDay carefor your children up to 6-years-old.
• Medical coverage for you and your family including domestic partners.
• Employee Assistance Programwhich providespersonal and confidential advisory on psychological financial and legal matters.
• Wellness programs e.g. Yoga stretching and mindfulnessclasses delivered on premises.
• Languageclasses mentorshipprograms and customized trainings.
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.

More info can be found here: Experience:

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