drjobs Business Process Analyst

Business Process Analyst

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1 Vacancy
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Job Location drjobs

Jacksonville - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Hello There

My name is Himanshu Sharma and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Business Process Analyst with our esteemed client. If you are interested then please share your updated resume at .

Job Description

Position : Business Process Analyst

Location : Jacksonville FL Onsite (local candidates only)

Duration : Long term contract

Interview Mode : The interview process will include one internal round with my manager via Microsoft Teams (audio/video) followed by one or two rounds with the client. Please note the client may also request an onsite interview.

Role Summary

The Business Process Analyst will report to the Transformation Enablement Manager in Jacksonville FL supporting the Business team in eliciting analyzing and documenting current practices workflows and business needs as part of the ongoing digital transformation. Collaboration with business areas will be a key success factor. This role is fully on site in Jacksonville FL.

Responsibilities

  • Facilitate discovery and design of cross-functional processes (current and future state)
  • Document analyze and trace current and future processes procedures and metadata to business capabilities pain points needs use cases etc.
  • Suggest improvements and automation opportunities to increase efficiency speed quality and customer satisfaction
  • Partner closely and build strong relationships with technology and business stakeholders
  • Maintain and foster relationships and trust with key partners throughout the company
  • Provide expert-level consulting to business leaders to develop appropriate analyses metrics and research
  • Perform other essential duties as assigned

Required Qualifications

  • Bachelors degree
  • Excellent organizational critical thinking analytical problem-solving communication and technical writing skills
  • Highly refined consultative skills for leading and facilitating cross-functional teams
  • Skilled at bridging gaps between business strategy enterprise architecture and business processes
  • Ability to thrive in a fast-paced environment with a solution-focused team-oriented mindset
  • Strong ability to interface with all levels of business and executive leadership
  • Proficient in modeling using Visio BPMN stencil
  • Understanding of process ANSI and BPMN standard flowcharts
  • Strong self-directed work habits (initiative drive creativity maturity professionalism)
  • Ability to translate technical language and complex processes into business-friendly terms
  • Passion for delivering excellent customer service

Preferred Qualifications

  • Experience with Microsoft Dynamics 365 ERP solution and Power Automate
  • Background in supply chain warehouse and business analysis
  • Certifications such as Lean Six Sigma Green Belt (or higher) BPM CBAP PMP

Skill Matrix

Skills / Tools

Years of Exp.

Last Used

Business Process Modeling (BPMN ANSI Flowcharts)

Microsoft Visio (Process Mapping & BPMN Stencil)

Business Process Analysis & Documentation

Stakeholder Management / Facilitation

Process Improvement (Lean Six Sigma Continuous Improvement)

ERP Systems (Microsoft Dynamics 365)

Workflow Automation (MS Power Automate)

Supply Chain & Warehouse Domain Knowledge

Requirements Gathering & Use Case Documentation

Employment Type

Full-time

Company Industry

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