Patient Account Representative

Saint Paul, MN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Patient Account Representative

Job Summary

This position provides support for recovering back-end revenue by ensuring timely and accurate processing of patient accounts to both third party payors and patients/guarantors.

Job Responsibilities

Promotes and maintains professional and positive patient and family experience as the last impression of the organization.
Claims Processing: Responsible for resolving front end claim edits to ensure accurate and timely clean claim submission to third party payors for adjudication.
Account Follow-Up: Follows up on outstanding patient accounts to clarify reason for delayed and/or delinquent processing and resolves technical denials to ensure accurate and timely processing in order to reconcile outstanding balances.
Performs additional revenue cycle functions as assigned by the Revenue Cycle Practice Manager team goals and organizational job performance standards.

Required Skills & Experience

2 years of medical billing or coding experience with exposure to payors.
Knowledge and understanding of medical terminology.
Knowledge of commercial insurance carriers and standard insurance forms.
Strong computer aptitude including Microsoft Office (Word Excel Outlook).
Strong customer service organization and attention to detail with ability to work independently.
Ability to work and problem-solve collaboratively within the department and organization.
Ability to multi-task and respond quickly/reprioritize changing needs.

Required Education

High School Diploma or GED

Schedule

Start Date: 09/05/2025
Hours Per Week: 40
Hours Per Day: 8 (between 6:30am 4:30pm)
Days Per Week: 5

Job Title: Patient Account Representative Job Summary This position provides support for recovering back-end revenue by ensuring timely and accurate processing of patient accounts to both third party payors and patients/guarantors. Job Responsibilities Promotes and maintains professional and posit...