Paradies Lagardère Napa Farms Market - Front of House Manager San Francisco International Airport

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Paradies Lagardre is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

How You can Make a Difference

• Working for Paradies Lagardre provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Whether working in an on-trend national brand or an iconic concept from the local community you will create and deliver first-class experiences for the traveling public.
• Build a great workplace for strong performers by promoting and driving an engaged workforce career development and learning.
• Must have a passion for the guest!
• Maintain a professional restaurant image including restaurant cleanliness food quality and presentation standards and grooming standards.
• Be a visible presence available to members of your team guests and airport partners. Monitor the performance of your team and operational systems making adjustments as necessary.
• Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service responding to guests and General Manager with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
• Drive top line sales and profitability.
• Demonstrate the ability to adapt and adjust readily to fast-moving ever-changing circumstances and utilize problem-solving skills and resourcefulness to solve situations.

Position Qualifications:

• 3-5 years of experience restaurant management experience.
• Obtain and maintain current ServSafe Food Managers Certification within six months of hire/promotion.
• Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing bending reaching gripping climbing on a ladder and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.
• Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
• Proficient in the following dimensions of restaurant functions: food planning and preparation purchasing sanitation security company policies and procedures personnel management recordkeeping and preparation of reports.
• Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs.
• Proficiency required in reading writing Microsoft Office and mathematics.

Required Experience:

Manager