Sales Coordinator
Sales Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Clutch:
Were on a mission to reinvent the way people buy sell and own cars.
Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car buying and selling experience to drivers everywhere. Customers can browse thousands of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee.
Named three years in a row to theGlobe & Mailslist of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.
Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario British Columbia New Brunswick Nova Scotia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and BMO. To learn more .
About the Role
Were looking for a Sales Coordinator to join our Sell to Clutch team. This role is all about attention to detail document verification and communicationyoull be the critical link between our advisors finalizing customer deals and our Payments team executing at all stages of the funnel. Youll work behind the scenes to make sure every vehicle transaction is ready to go helping to deliver a seamless experience for customers selling their vehicles to Clutch.
What Youll Do
- Audit customer-submitted documents to ensure compliance accuracy and alignment with company standards.
- Flag discrepancies or fraudulent-looking documents to the appropriate teams for further investigation.
- Upload customer documents conduct lien checks and maintain accurate organized records in internal systems.
- Serve as a partner to acquisition and compliance teams ensuring seamless workflows and proper document handling.
- Act as the liaison between cross-functional teams to resolve flagged issues and improve processes where gaps are identified.
- Monitor and report on key performance indicators (e.g. document processing times accuracy rates) to support efficiency and customer satisfaction.
- Keep systems up-to-date and accurate ensuring information is easy to retrieve and aligned with operational priorities.
- Collaborate with leadership to refine workflows and drive process improvements that prevent fraud and increase efficiency.
All About You
- 13 years of experience in operations coordination compliance sales support or a similar role.
- Highly organized with strong attention to detailyou spot errors others might miss.
- Excellent communication skills both written and verbal with the ability to collaborate across teams.
- Comfortable multitasking and managing competing priorities in a fast-paced environment.
- Proactive and solutions-orientedyou dont just identify issues you take initiative to resolve them.
- Familiarity with compliance fraud prevention or document auditing is a strong asset.
- Bonus: experience working with tools like HubSpot Slack Google Sheets or other CRM/operations platforms
Why youll love it at Clutch:
- Autonomy & ownership -- create your own path and own your work
- Competitive compensation
- Generous time off program
- Health & dental benefits
Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email
Required Experience:
IC
Employment Type
Full Time
