Event Services Crew Member - Casual

The Calgary TELUS Convention Centre is looking to hire a casual Event Crew Member in our Event Services Department.

Reporting to the Manager Event Services and Housekeeping Services and/or Team Lead Event Services this position is responsible for the day-to-day setup teardown and cleaning of events and public space in the Centre.

• Setting up and tearing down furniture staging and equipment within event areas and public spaces for meetings banquetstradeshows and internal requirements. To include but not limited to tables chairs couches linens risers table and riser skirting water stations garbage cans coat racks whiteboards mirrors pads of paper and pens plants pipe and drape carpet and other miscellaneous equipment.
• Cleaning light maintenance and garbage removal duties in meeting rooms exhibition halls banquet halls pre-function spaces storage areas service corridors and public spaces.
• Internal and client freight and material handling.
• Operation of moveable wall systems to divide meeting rooms.
• Operation of forklift aerial lift and snow removal equipment.
• Monitoring move-in and move-out of clients and audio/visual on North and South loading docks.
• Repair and maintenance of Event Services equipment.
• Assisting with inventory management.
• Assisting the Maintenance Department with snow removal repairs painting and other light maintenance duties as assigned.
• Requirement to work flexible and overtime hours as required.
• Other duties as assigned.

Job-Related Skills

• Strong interpersonal and communication skills including the ability to speak read write and follow oral and written instructions in English.
• Basic mathematics knowledge.
• Ability to work in a constantly changing and customer service-oriented environment.
• Good customer service skills.

• Good time management skills.
• Ability to work independently and in a team environment.

Thoroughness - Performs tasks according to quality and output standards. Takes initiative to ensure that outcomes meet internal and external customer requirements. Solicits feedback on performance in new tasks. Measures accuracy using performance metrics. Sets improvement standards to reduce errors omissions and oversights.

Client Focused - Ability to initiate and respond to communications at an event level with clients and guests. Proficient in verbal non-verbal and written communication. Ability to anticipate understand and respond to client needs and activate appropriate actions follows up with actions to ensure steps taken are sufficient to meet client needs. Maintains a positive helpful and outgoing demeanour in the face of a difficult client.

Leading Self - Demonstrates self-control and recognizes own pressure points. Acknowledges need for and seeks out the appropriate training and/or coaching. Volunteers to undertake tasks that stretch abilities. Possesses a strong work ethic and manages workload autonomously using creative methods to organize and prioritize ongoing workload.

Accountability - Checks assumptions about mutual expectations and clarifies standards of overall performance. Checks the scope of responsibilities of self and others. Monitors day-to-day performance and takes corrective action when needed to ensure the desired performance is achieved.

• High school diploma or equivalent.

• Previous function set-up experience would be a definite asset.
• Forklift experience and certification would be a definite asset.
• Availability to work shift work weekends and holidays.

• Physically fit to have the ability to lift up to 75 lbs. (equipment) and push/pull a maximum of 798 lbs.
• Comfortable working at heights.
• Ability to work long hours on their feet.

Core Company Success Traits

• The CalgaryTELUS Convention Centre:
• Is Calgarys meeting place bringing the community together in a central hub to connect learn innovate celebrate support and grow.
• Connects Calgary with the global community; leveraging our assets to create opportunities that impact the lives of Calgarians and Canadians.
• Takes pride in our city and in delivering Calgarys message of hospitality prosperity and enlightened growth to countless visitors.
• Is honoured to promote Calgary to the world and to host hundreds of events each year.
• Is responsible for promoting Calgary by working with partners to build Calgarys reputation as the destination of choice.
• Is committed to providing a productive comfortable sustainable environment for our guests and employees.

As a registered Living Wage Employer in the Province of Alberta we are committed to paying our employees a living wage allowing them to meet basic living needs and participate in their communities.

Individuals interested in applying for this position can apply online at We thank all applicants for their interest. This job posting will remain open until the position has been filled.