Voice Labeling Moderator

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Are you passionate about gaming and skilled in identifying subtle in-game behavior through voice interactions Were looking for Voice Labeling Moderators to support voice data labeling for one of the worlds most popular online multiplayer game platforms.

In this role you will listen to real user voice clips captured during gameplay and assign detailed policy-aligned labels. Your work is critical to training AI systems that detect voice violations (e.g. harassment cheating threats) and ensure a safer in-game experience for millions of players worldwide.

Key Responsibilities:

• Listen to voice recordings from real in-game scenarios and accurately apply multiple policy-driven labels

• Use severity sub-labels and provide context for complex or borderline cases

• Draft concise rationales when required to support AI model training

• Maintain high consistency and quality with minimal need for QA corrections

• Flag problematic or unclear clips for further review by Policy and Quality teams

• Stay current on in-game behavior guidelines and evolving platform policies

Required Qualifications:

• C1 English Proficiency all applicants must pass a short English comprehension and labeling test before being considered

• Excellent listening skills with the ability to interpret fast slang-heavy or emotionally charged dialogue

• Strong understanding of online gaming culture especially voice chat dynamics in team-based or competitive games

• High attention to detail with strong pattern recognition and rule application

• Comfortable working in a highly structured fast-paced environment with production goals

• Good written communication skills for annotation and rationale writing

• Strong comprehension of diverse accents regional dialects idioms and culturally nuanced communication styles essential to accurately interpreting voice content.

• Ability to focus on and interpret complex voice inputs including emotional tone and background noise while making consistent policy-aligned decisions.

• Adaptability to shifting priorities high content variability and the demands of real-time decision-making under time constraints.

• Precision in identifying policy violations and labeling nuances especially in high-volume or ambiguous cases.

• Capacity to maintain objectivity when exposed to sensitive or disturbing voice content with the emotional regulation required for repetitive or high-stress tasks.

• Clear and thoughtful communication with peers and QA teams including the ability to explain decisions and seek input on complex or edge-case scenarios.

Preferred Qualifications:

• Experience with content moderation voice transcription or audio annotation

• Prior exposure to trust & safety user behavior enforcement or AI training projects

• Familiarity with online gaming

Work Environment:

• On-site call center environment with team-based workflows

• Use of proprietary voice annotation tools and policy frameworks

• Performance tracked for quality speed and attention to nuance

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL