Associate l, Corporate Onboarding (Remote-FNBO Footprint))

Omaha, NE - USA

Monthly Salary: $ 46679 - 77020

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.

Summary of the Job:

We are seeking an Onboarding Operations Associate with strong commercial payment product knowledge to join our team. This role is responsible for setting up a comprehensive suite of commercial payment services for clients ensuring smooth onboarding experiences while maintaining high standards of accuracy and customer satisfaction.

About This Role:

Job Specific Responsibilities:

Configure and implement commercial payment solutions including but not limited to ACH WIRE Business Connect RDC Lockbox Cash Vault ICS Sweeps CDARs Check Positive Pay FX TRADING and Controlled Disbursement.
Independently complete customer requests to meet or exceed team KPIs
Analyze and resolve complex issues by breaking down problems conduction root cause analysis and collaborating with cross-functional teams.
Participate in continuous improvement initiatives by identifying opportunities and contributing to process enhancement efforts.
Assist with testing for system upgrades and enhancements
Maintain and update procedural documentation in SharePoint to ensure accuracy and compliance

Required Skills

Demonstrated experience with commercial payment products and services

Proficiency in Salesforce Foundation and Sessions platforms
Strong aptitude for learning new systems including but not limited to: Business Connect IBWS FI Portal Web Admin Portal Spectrum ICC MTS TRIPS PeopleSoft and Mastercard Connect.
Excellent analytical and problem-solving abilities with attention to detail.
Superior communication skills (written and verbal) with the confidence to ask questions and seek clarification
Experience working with processes utilizing Robotic Process Automation (RPA)
Knowledge of Commercial Treasury Services products
Ability to thrive in a fast-paced production environment with changing priorities
Demonstrated capability to balance competing tasks while meeting deadlines

IND123#

The Ideal Candidate for This Role:

Previous banking or financial services industry experience
Understanding of commercial banking regulations and compliance requirements
Experience with onboarding processes
Experience in backend operations customer setup or data management is preferred
Strong analytical skills attention to detail and organizational skills
Detail-oriented with exceptional organizational skills
Proactive self-starter who takes initiative
Collaborative team player

**** Candidate MUST be located in FNBO Footprint: Omaha NE; Overland Park KS Dekalb IL; Fort Collins CO markets.

*** Salary Range: $46679-$77020

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $46679.00-$77020.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience education and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work remotely offering you the freedom to contribute to our mission from wherever you work best without compromising on career growth or connection to our team. Regardless of your location youll be fully integrated into our team through robust digital collaboration tools and regular communication. The incumbent can work remotely from any of the states listed on the job posting though occasional travel may be required for in-person meetings. Please note work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance we offer benefits to match your needs:

Medical Dental Vision Insurance
401k With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: additional information regarding compensation and benefits e-mail FNBO at . To ensure you receive a response include the number of this job (listed below) in the subject line of your message.

Job number: R-

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued recognized and empowered to be their authentic selvesno matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download EEO is The Law Self-Print Poster

Click here to download EEO is The Law Supplement for Federal Contractors

Click here to download EEO is The Law GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

Required Experience:

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.Summary of the Job:We are seeking an Onboarding Operations Associate with strong commercial payment product know...