Customer Service Representative (Call Center)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dedicated and personable Customer Service Representative (CSR) to join our call center team. The CSR will be the first point of contact for customers handling inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills problem-solving abilities and a commitment to delivering excellent service in a fast-paced environment.
This is a 7 month contract salary $24-28/hr depending on experience
This role is fully onsite in Rockville MD
Responsibilities:
- Answer inbound calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products services policies and procedures
- Resolve customer concerns complaints or issues effectively and in a timely manner
- Document all customer interactions and update account information in the system
- Escalate complex issues to the appropriate department or supervisor when necessary
$24 - $28 an hour
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Latitude 33 Aviation is SoCal's premier company for private jet charter, aircraft management, and aircraft sales. Contact us today for more information!
