Development Productivity Lead

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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Role Overview

As the Development Productivity Lead (Evangelist) you will champion a portfolio of cutting-edge AI-driven tools (e.g. Cursor Windsurf AccelQ) designed to boost our developers effectiveness. Youll leverage your strong communication and presentation skills to gain buy-in from diverse stakeholders demonstrate ROI and foster adoption across our global teams. If you thrive on bridging the gap between technical capabilities and business outcomes and you love engaging with people to influence and inspire we want to hear from you.

Key Responsibilities

1. Tool Evaluation & Implementation

• Research evaluate and pilot new AI-powered tools that enhance code quality collaboration and time-to-market.
• Collaborate with product QA and engineering teams to integrate selected tools seamlessly into our workflows.
• Use data-driven insights to measure impact determine ROI and guide future adoption decisions.

• Serve as the internal sales engineer for productivity solutions showcasing features benefits and best practices.
• Deliver compelling demos and presentations to get buy-in from leaders and end-users alike.
• Maintain excitement and momentum around AI-enabled innovation through webinars newsletters or community-of-practice sessions.

• Act as a trusted advisor to internal stakeholders understanding their pain points and recommending tools that address real business needs.
• Foster strong relationships with tool vendors ensuring were always at the forefront of new product developments and beta opportunities.
• Develop feedback loops to capture and incorporate user input making sure our solutions continually evolve.

• Create and deliver training materials onboarding guides and workshops to empower teams to use new tools effectively.
• Offer ongoing support and one-on-one coaching to teams ensuring maximum impact and user satisfaction.
• Document lessons learned best practices and success stories to scale adoption across geographies.

• Collaborate with distributed teams in Vancouver Budapest and Bangalore tailoring approaches to each regions cultural and operational nuances.
• Travel from time to time to provide hands-on sessions build in-person relationships and deepen team engagement.

• Track usage metrics and qualitative feedback to assess the success of each adoption initiative.
• Leverage analytics to identify areas of improvement iterate on solutions and showcase tangible productivity gains.
• Stay informed on emerging trends in AI DevOps and agile development to keep our teams ahead of the curve.

Qualifications & Experience

• Educational Background:Bachelors or Masters in Computer Science Software Engineering or related field. Equivalent experience is welcome.
• Technical Expertise:
• Familiarity with software development pipelines DevOps practices and AI/ML-based tools.
• Experience in evaluating and implementing development or QA tools in a hands-on capacity.
• Sales Engineering / Evangelism Skills:
• Excellent presentation and communication abilities comfortable speaking in front of both technical and non-technical audiences.
• Strong track record of influencing stakeholders winning buy-in and illustrating ROI.
• High energy extroverted and passionate about driving organizational change.
• Project Leadership:
• Capable of leading cross-functional initiatives in a fast-paced environment.
• Solid organization and time-management skills to juggle multiple pilots or rollouts simultaneously.
• Global Mindset:
• Experience collaborating with international teams embracing cultural differences and adapting to varied time zones.
• Openness to traveling periodically to meet with teams in person conduct trainings and champion adoption.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

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