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The Product Strategy Senior Advisor will be focused on Emerging Solutions as new program opportunities and will have responsibility for product strategy development and refinement of new product solutions for Express Scripts/Evernorth while also driving strategy and innovation tied to existing products. This may include clinical solutions affordability solutions and alternative value solutions. The Sr. Advisor will optimize product performance grow product sales develop new solutions collaborate with marketing on creation of market facing materials and coordinate with product operations finance data technology and operations teams.
This role reports to the Product Strategy Director of Affordability and Emerging Solutions an integral part of the PBM and Supply Chain Product organization of Express Scripts with responsibility to drive connected solutions across our Evernorth platform (medical behavioral pharmacy care solutions and care delivery). The Senior Advisor will collaborate and influence product teams and other product leaders to ensure we deliver high value solutions to the market for our clients and patients while helping the company achieve growth and financial objectives. Responsibilities also include vendor-related contract management business case development and presenting our solutions and strategies to all levels of leadership and collaboration with account management and external clients and vendors.
ESSENTIAL FUNCTIONS:
Evaluate market trends needs and value drivers that present opportunities for Express Scripts/Evernorth to deliver improved affordability value clinical outcomes and engagement for our customers
Strategy and business case development: Evaluate opportunities design and pitch product strategy and solutions that will drive market value and ROI
Monitor product performance: Define and measure key performance metrics and conduct growth opportunity analyses in partnership with product operations finance customer experience insights and analytics teams
Go-to-market planning: Collaborate with sales enablement marketing and customer experience teams to create robust launch plans and supporting materials
Solution Innovation: Work with key matrix partners to determine the next generation of product solutions
P&L Approach: Share accountability for solution penetration and overall earnings contribution
Ability to work and influence cross-functional partners to achieve key initiatives and corporate goals
Responsible for tracking financial and program outcomes; understand levers that exist to update product strategy accordingly
Understand and ensure compliance with vendor contracts
Present product solution offerings to internal client facing teams
Drive go-to-market strategy to ensure consistent and accurate messaging
DESIRED COMPETENCIES:
Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; uses customer and market information to improve products and services.
Dealing with Ambiguity Can effectively cope with change shift gears comfortably and act without having the total picture.
Accountability / Ownership Takes responsibility for all work activities follows through on commitments implements decisions that have been agreed upon while maintaining confidentiality with sensitive information.
Collaboration Identifies opportunities and takes action to build strategic relationships that helps achieve business goals.
Curiosity and Innovation Proactively investigates questions and seeks to understand and test new concepts or opportunities.
IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:
8 years industry experiences solving business problems with bachelors degree; advanced degree preferred with emphasis on Clinical or Business Leadership competencies
Experience supporting product roadmap development with data-driven insights analyzing product performance customer behavior and market trends.
Healthcare industry or PBM network experience working with clients or 3rd party vendors required
Excellent problem-solving skills with the ability to analyze complex information and draw relevant conclusions
Maintain strategic relationships and collaborate with internal departments (e.g. Clinical Product Operations Sales Enablement Underwriting Finance and Client Leaders) to implement product solutions.
Proactive initiative with commitment and ability to work under pressure and meet tight deadlines
Strong detail orientation organization and management of multiple parallel projects with fluid timelines
Experience presenting to internal and external client facing groups
Proficiency in data analysis tools: Excel SQL Tableau Power BI
About Evernorth Health Services
Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Full-Time