drjobs Payments- Commercial Card Product Delivery Manager-Vice President

Payments- Commercial Card Product Delivery Manager-Vice President

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Commercial Card you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities
  • Develop consultative client facing content (relationship reviews commercial card and B2B pitchbooks) along with product specific content to align with the overall value messaging
  • Engage with Innovation Delivery Team leads around product commercialization to ensure internal artifacts meet sales and client management needs and that there is alignment across all products
  • Manage weekly training forum ensuring training content is client centric and fit for purpose hosting weekly calls recording via zoom and posting for easy access
  • Support Treasury Services Product Marketing engagements with Commercial Card engaging subject matter experts to support campaign deliverables ensuring outcomes align with Commercial Card and B2B Payable objectives
  • Manage and curate Commercial Card product presences across databases (Sales Hub OneSource SharePoint sites) for 30 products
  • Leverage centralized product newsletter Payment Readiness Weekly to promote the Commercial Card agenda
  • Partner with Commercial Banking Market Readiness on product commercialization outputs
  • Draft package and align on Treasury Services Commercialization quarterly roadmap
  • Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
  • Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
  • Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
Required qualifications capabilities and skills
  • 5 years of experience or equivalent expertise in product delivery or a relevant domain area
  • Knowledge and experience selling emerging payment solutions or treasury solutions particularly in go to market product management product marketing communications treasury management sales or business to business sales
  • Strong writing skills and proven experience communicating key value messages across matrixed organizations along with ability to manage multiple projects and diverse engagements with focus on the details
  • Enthusiastic self starter with a willingness to operate a both highly strategic levels (defining customer problems marketing and positioning of solutions) and at tactical levels such as making accessible product support resources via online solutions
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management in addition to deployment processes and strategies
Preferred qualifications capabilities and skills
  • Proficient knowledge of the product development life cycle design and data analytics




Required Experience:

Chief

Employment Type

Full-Time

Company Industry

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