Program Manager
Program Manager
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1 Vacancy
Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
This position reports to the Cloud Services Support and Deployments Operations team. The Cloud Services Support and Deployments team holds comprehensive responsibility for the former Rave Mobile Safety Software as a Service product suite. Additionally the team oversees the integration of deployments with other cloud software security and hardware deployments for Motorola Solutions Inc.s key clients. The departments objective is to ensure a seamless unified and positive customer experience throughout the deployment lifecycle.
Job Description
This role constitutes a senior leadership position responsible for the development mentorship and empowerment of a high-performing team of Project Managers dedicated to the effective deployment of our software solutions for first responder organizations. The Cloud Program Manager directs the success of cloud service products across multiple product lines for Motorola Solutions Inc.s diverse clientele including public safety and first responder entities. The primary focus will be on cultivating a collaborative and supportive team dynamic driving excellence in project execution through astute leadership and fostering the professional development of each team member. A thorough comprehension of the specific integration requirements of Software as a Service within complex operational environments alongside exceptional leadership acumen and experience in software deployment is imperative.
Responsibilities:
Lead mentor and develop a team of Project Managers fostering a culture of collaboration accountability and continuous improvement.
Establish and articulate a clear strategic vision for software deployment project management ensuring the teams alignment with organizational objectives for public safety clients.
Define and promote best practices methodologies and tools for software deployment project management empowering the team to achieve consistent high-quality results tailored to the unique requirements of first responder agencies.
Manage the planning execution and monitoring of multiple software deployment projects for public safety clients ensuring timely and within-budget delivery
Engage in collaborative partnerships with cross-functional teams assuming a leadership role to foster robust working relationships and ensure seamless communication throughout the deployment lifecycle with an acute awareness of the mission-critical nature of public safety operations.
Develop and maintain program-level plans schedules and resource allocation strategies for the public safety software deployment portfolio providing clear direction and support to the Project Management team.
Proactively identify and mitigate program-level risks and issues empowering the team to manage project-level challenges effectively and escalate matters appropriately when necessary.
Monitor and report on critical performance indicators (KPIs) pertaining to public safety software deployment leveraging data-driven insights to identify areas for enhancement and recognize team accomplishments.
Lead continuous process improvement initiatives within the public safety software deployment process encouraging team contribution and utilizing expertise to enhance efficiency security and customer satisfaction for first responder clients.
Manage stakeholder expectations at a program level ensuring transparent and consistent communication while empowering the team to foster strong relationships with public safety stakeholders.
Ensure adherence to relevant regulations standards and security protocols applicable to software deployments for public safety agencies providing the team with requisite guidance and resources.
Serve as a role model for leadership exhibiting robust communication problem-solving and decision-making capabilities.
Preferred Requirements:
Expertise in project management methodologies (e.g. Agile Waterfall hybrid approaches) and associated tools.
Exceptional leadership communication (written and verbal) coaching and interpersonal skills coupled with the capacity to inspire and motivate a team.
Proven ability to influence and collaborate effectively with cross-functional teams and stakeholders at all organizational levels including first responder personnel and agency leadership.
Strong analytical and problem-solving skills with a data-driven methodology emphasizing the reliability and security of public safety deployments.
Experience working with first responder agencies (e.g. law enforcement fire service emergency medical services).
Project Management Professional (PMP) certification or other pertinent leadership credentials or experience.
Experience with specific software deployment tools and technologies applicable to products in the public safety sector.
Knowledge of data security and compliance mandates relevant to public safety agencies (e.g. Criminal Justice Information Services CJIS).
Experience in developing and delivering training programs for technical teams and end-users in the public safety domain as well as for project management best practices.
Target Base Salary Range: $140000 - $180000 USD
Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.
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Basic Requirements
Bachelors degree in Computer Science Information Technology Public Administration Criminal Justice or a related field.
10 years of progressive experience leading project management/customer success with a substantial emphasis on software deployment ideally within the public safety sector or enterprise accounts.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
YesOur :
- Incentive Bonus Plans
- Medical Dental Visionbenefits
- 401K
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Required Experience:
Manager
Employment Type
Full-Time
