Automotive Customer Service Representative
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Job Location:
Belvidere, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join Our Team as an Automotive Customer Service Representative!
Do you thrive in a fast-paced environment where every day brings new challenges and opportunities If so wed love to have you on our team!
Were looking for an enthusiasticAutomotive Customer Service Representativeto be the friendly voice and connector for our this role youll focus on assisting our sales department by engaging with potential buyers answering questions about vehicles and ensuring a smooth process from first contact to showroom visit. As well as working seamlessly with our service department to schedule appointments for in-shop maintenance pick-up and delivery and mobile service!
What Youll Be Doing:
- Greeting customers warmly and making them feel valued whether by phone email text or in person
- Inbound and outbound calls scheduling service visits
- Scheduling sales appointments and test drives to support our sales team
- Following up with leads to keep customers engaged and informed throughout the buying process
- Keeping accurate records of customer interactions in our CRM system
- Staying up to date on our latest vehicles specials and promotions so you can provide expert guidance
What Were Looking For:
- High school diploma or equivalent
- Friendly professional communicator with a positive attitude
- Comfortable making and receiving calls emails and texts in a high-volume environment
- Organized and detail-oriented with the ability to multitask
- Previous experience in the auto industry sales support or call center is a plus
Why Youll Love It Here:
- Be part of a passionate customer-focused team that loves what we do.
- Enjoy opportunities for professional growth and development.
- Work in a dynamic and supportive environment where your ideas matter.
- Help customers keep their vehicles running smoothlyand make their day in the process!
If youre ready to rev up your career and put your customer service skills into high gear we cant wait to meet you. Apply today and drive your future with us!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
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