DescriptionAre you ready to lead innovation in marketing transformation Join our Card Marketing team and help shape the future of campaign management in a dynamic collaborative environment. Youll accelerate your career growth work alongside passionate change leaders and make a lasting impact on how we deliver results. At J.P. Morgan your ideas and leadership will drive industry-leading solutions and empower teams to achieve more.
As a Senior Product Delivery Associate in Card Marketing Transformation you will work within a team of change managers and user acceptance testers to deliver a game-changing process and capability transformation roadmap. You will drive program management change management and go-to-market strategy design across five transformation pillars bringing teams together to achieve strategic objectives. You will lead by example influence cross-functional partners and create structure in a fast-paced matrixed environment. Your leadership will help us reimagine how we deliver consistent marketing and customer experiences.
Job responsibilities
- Drive multiple concurrent strategic complex and highly visible programs as a thought-leader
- Establish and maintain a single prioritized backlog across five Card Marketing Transformation pillars ensuring strategic alignment with organizational goals
- Oversee transformation organizational health and ongoing governance model including agile-driven capability planning and prioritization with multiple Product and Technology partners
- Develop and implement an agile-driven user acceptance testing and change management program rooted in rapid continuous delivery principles
- Communicate to all levels of the organization through compelling impactful storytelling including presentation decks and monthly newsletters
- Facilitate project status presentations to ensure communication alignment and coordination across all stakeholders
- Foster an environment where all voices are heard and ideas are openly welcomed and debated; establish trust with peers partners and executive sponsors
- Champion both business and culture transformation leading with consistency integrity and humility
Required qualifications capabilities and skills
- 7 years of related experience (program management and product owner-related experience)
- Proven experience as a Product Owner or Product Manager in the marketing technology space.
- Strong understanding of marketing technology platforms and tools.
- End to end program delivery and user acceptance testing experience including understanding of best practices tools and processes
- Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
- Proven ability to create senior executive leadership presentations
- High aptitude with agile best practices and collaboration tools (e.g. Confluence JIRA Microsoft Teams)
Required Experience:
Senior IC