Microsoft Customer Engagement Supervisor 1
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
Overview
RSM US India (USI) supports RSM U.S. risk consulting transaction advisory technical accounting financial consulting technology and management consulting tax and assurance engagement teams by providing access to highly skilled professionals for repeatable business processes over an extended business day. USI is a member of RSM International the sixth largest global network of independent accounting tax and consulting firms.
Dynamics 365 Customer Engagement Supervisor
RSMs Dynamics 365 Customer Engagement practice (D365) is a group of highly specialized multi-disciplined individuals with experience in business application implementations industry technology consulting and project management. We desire a confident individual who can think strategically and works well in a team environment. This individual should be versed in business process mapping while also being task oriented and capable of meeting the tight deadlines that often come with implementation-related work. We are seeking an individual looking for career growth in a fast-paced environment with accelerated leadership opportunities and a rewarding work-life balance with this role. Ideally we are looking for candidates with 4 years of experience with implementing D365.
Key Responsibilities
Setup and configuration of the D365 application
Unit testing business processes
Technical writing and documentation
Data conversion including transformation and loading data into D365
Work closely with US counterparts to manage workload and client deliverables
Coach and mentor junior resources (talent development)
Oversee client delivery and quality on assigned projects
Qualifications
9 years of functional hands-on experience with D365
Fluent in English
Strong communication and interpersonal skills
Knowledge and experience deploying solutions using Power Platform applications
Knowledge of key end to end business processes including but not limited to:
Lead to Order
Field Service
Knowledge and experience deploying solutions using Power Platform applications
Expertise in Power Automate Power Pages Power BI Power Apps
Candidates who have experience in solution design and architecture.
Implementation experience with CE Apps and in their order.
CE Apps are Sales Customer Service Marketing Field Service Project Operations
At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please send us an email at .
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
RSM US LLP is the leading U.S. provider of assurance, tax and consulting services focused on the middle market.
